I agree it should not break in the first place, that's why I stressed to them that I did not want to have not even a penny out of my pocket for a replacement and they agreed. One of the breaks was even with the top of the 1st guide, which almost certainly indicates an issue with the manufacturing process. Is the $50 replacement policy a lifetime thing? That's what we call going the extra mile. Address: 1458 White Oak Drive. Sorry, you need to enable JavaScript to visit this website. Please verify you're not a robot before clicking submit. For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer Service 1-855-256-6647 Outside of Canada please call 1-905-460-2530 Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern i had the same thing happen on the first fish i caught on my flipping rod down at falcon. 201 Westcreek Blvd A career at Loomis comes with many advantages. The first rod they said 2-3 months and it was less than 3 weeks. Page C1 - journalstar.com I actually rarely post bad reviews. Register your G. Loomis rod within 30 days of purchase. The Loomis company has established satellite offices in New York and Florida. Contact - Loomis my 2 cents. Customer Service | Loomis US Even though Loomis-Goltl scored 18 points, it wasn't enough to hold off the Patriots. All rights reserved. thats the way it should be though, for as much as they cost. We are in a unique situation that creates chaos. Derek 67,919. 1-866-662-0021 Please note: applicable product discounts will be displayed in the cart. a lesson in patience. Please fill out all the fields and click Submit. If the tip-section of your multi-piece rod has been damaged, weve got you covered. Paste as plain text instead, G. Loomis Canada. gatlinburg civil war museum; premarital counseling grand rapids, mi. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). Regardless of the situation, there is a dedicated support or account resource ready to help. G Loomis Reviews, Complaints, Customer Service sentiment_satisfied sentiment_neutral sentiment_dissatisfied G-Loomis Inquiry Form Please fill out all the fields and click Submit Customer Service - G.Loomis, Inc. It was as much about the indifferent attitude by the representative. Sorry, you need to enable JavaScript to visit this website. G. Loomis 1359 Down River Drive Woodland, Washington 98674 Phone: 1-877-577-0600. You may pay a price for the rod at first, but they back them up. Sorry, but the page you are looking for doesn't exist. G. Loomis Updates Warranty Program/Xpeditor Service Transition and implementation support is in place to assist and alleviate issues during transitions to Loomis services, whether you are new to the industry or just new to Loomis. For general questions, please use the form below or call. but they shouldn't break in the first place! Copyright 2023 Loomis Express. Will be the last time for me. Centralized contact and local account management available via national account management teams, local branch account management teams, branch contacts, and the Loomis Customer Contact Center. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. If you send a rod back for warranty, it will take 3-5 weeks for them to process your claim AFTER receiving the rod. We are experiencing delays in parts of Canada due to weather. Create New Customer Account - American Legacy Fishing, G Loomis Superstore With an extensive in-house IT and development team, we have the means to develop proprietary platforms to manage and improve how we service our customers. Display as a link instead, $595.00 - $625.00 Shimano G. Loomis Conquest MBR Casting Rods Final score: No. Box 219594 Kansas City, MO 64121-9594 (800) 633-3330 Contact Us Headquarters Loomis, Sayles & Company, L.P. One Financial Center Boston, MA 02111 (800) , See Also: Contact Support Preview / Show details, Contact Us Better yet, see us in person! Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. My Fenwick lost the last 3 at the tip on 08/02. Customer Service 1-855-256-6647. Contact us. I just keep the loomis shipping tube so I will have it to send the next one back in. For complete details on G. Loomis' limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim . This is critical. For full terms, details and instructions on starting a claim, follow the link above. Messages 22 Reaction score 10. We love our customers, so please feel free to visit us during normal business hours. Contact - Loomis Contact Name First Last Email I would like more information about: Property & Casualty Employee Benefits Personal Insurance Aviation Insurance Marine & Boat Insurance Franchise Programs School Programs Other (describe briefly below) CAPTCHA The Loomis Company was established with one thing in mind, Customer Care. G. Loomis Updates Warranty Program and Xpeditor Service It's a fee based warranty program that allows you to get a new rod rather quickly and for pretty much whatever reason. 610-374-4040. . What happens if the rod becomes 20 years old and they dont make it anymore? Monday, December 14, 2020. Go online and get the warranty info. I bought a Conquest and the tip broke on the very first fish I caught with it. Have you , See Also: Customer Service Preview / Show details, Loomis Sayles Funds P.O. I broke the tip section of my Loomis rod in early July. Loomis Customer Service | The North American Fly Fishing Forum But, it should be able to lift a one pound fish, glad they saw my point and shipped out a new one at no charge. 2021 Copyrights. The Loomis Company, headquartered in Berks County, PA, is one of the top 100 diversified insurance brokers in the United States. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Normally there is no wait on replacement. Please refer to our service alert section for updates. It's just been my experience for the last 25 years including up until 8 months ago, every time I've had even the smallest issue it's been taken care of quickly. You must have JavaScript enabled to use this form. View customer complaints of G Loomis Inc, BBB helps resolve disputes with the services or products a business provides. Customer Login - American Legacy Fishing, G Loomis Superstore Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. - St. Croix - my call was answered after a 5 minute wait (they do provide a call back option), and stated to be less than a month. Copyright 2023 Loomis Armored US, LLC. Upload or insert images from URL. See Also: G.loomis customer service phone number Preview / Show details . All rights reserved. G. Loomis announces new warranty process - BassFan Pasted as rich text. I had a small bass on my Loomis dropshot rod, and it broke about a foot below the tip as I was lifting the fish into the boat. All rights reserved. Xpeditor Our Xpeditor Service is a no-fault, "no questions asked" replacement program designed to get you back on the water fast (U.S. And Canada customers only). Our customer support infrastructure is built on technology. Contact Us, Have a question? , , , 96 : KMS 2022 23 , , , : , Get subsidy to buy machinery and equipment | , 3 . Rod manufacturer G. Loomis has announced updates to its warranty program to include a 'Born On' serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. The rep stated that even after it passes warranty, there is a good chance the replacement rod may not be in stock and would likely not get replaced until after the New Year. https://t.co/RBzCkjIPCx, 2021 The Loomis Company Loomis Express Contact Us We Are Here to Help Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). g loomis customer service email - durhamsoftball.com Creating an account has many benefits: check out faster, keep more than one address, track orders and more. The Loomis company has established satellite offices in New York and Florida. "If it does happen, call the G. Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. gloomis replaced it no problem, i just had to pay the shipping. Call Sales: (612) 750-9706. Maybe you had bad luck with them. Pretty good deal there too. Yes, the $50 is a lifetime deal and it's also my understanding that no receipt is required. "We completely understand the frustration anglers experience from either a defect that . This allows merchants to "see what you see" and take actions on your behalf in order to provide better assistance. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. That's too bad for you. Our contact details are: G.Loomis 1359 Down River DrWoodland, Washington 98674 Phone: , Loomis International (US) LLC 130 Sheridan Blvd. I cannot see any kind of commitment to the customer by Loomis. instructions are on the form. For immediate assistance simply click on the live chat button to start a conversation October 5, 2020 in Fishing Rods, Reels, Line, and Knots. Brampton, ON Canada, L6T 5S6. Loomis has awesome customer service - I should know 'cause I've had to use 'em more than once (try three or four times) and that's one of the many excellent reasons I continue to buy/use their rods. Just giving anyone who may find this to be pertinent, the news I just received from Loomis customer service (after a 22 minute wait on the phone). Contact Us - Home Page - Loomis Express I wouldnt buy another Loomis rod if it automatically set the hook. charge the shipping ($20) to get it back to you. By . It was an older CBR series rod. 427 Pido Road Peterborough, ON K9J 6X7, See Also: Loomis customer support Preview / Show details, If you have questions about Loomis Enzymes products or integrating Loomis Enzymes into your practice, don't hesitate to contact us! For driver complaints, please call 800.327.4677. Sales Contact. How was your experience? Please note: applicable product discounts will be displayed in the cart. Sent it to G Loomis under the "lifetime warranty" and expected a replacement with minimal hassle. Same situation. As I was afraid, I was referred back to Loomis, they said Loomis would not allow them to exchange it at the store. For billing or invoice related questions email click Loomis Changes Its Broken Rod Warranty; New Rods Now Have Serial Numbers Checking on a claim? They transferred me to a manager who said that usually they only replace a rod at no cost when there's a defect and that typically happens during the first couple of months of ownership, but they would go ahead and do my first replacement for free. Nor may it be copied, published, rewritten, or redistributed. Please enter a valid Bill To Account or PIN. Woodland, Washington 98674. Contact Us New Business Inquiries Customer Support Careers General Inquiries Get in touch with the Loomis sales support team and learn more about how our cash management solutions can help streamline your business. Contact Us | Loomis US Have a question about your policy? Thread starter logan1994vh; Start date Jul 2, 2021; L. logan1994vh Member. I stated that since it broke on a fish and was not abused I didn't want to be out any cash. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Visit our Support Centre. A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Jig and Worm Casting Rods draw from more than forty years of technology, innovation, and design to meet the performance demand of today's avid bass angler. go online and print out the warranty form. I was very appreciative of this, and they even told me they would try and mail it out today so I would have it for a tourney this Saturday. I've had 10 a year old rod that the reel seat gave out, which was replaced with a new rod, to a broken guide that was sent out the day I called. banker-always fishing 69,891. 3 Adams Central 47, No. Loomis Contact Us | Contact Information Finder It is not my intention to bash G Loomis here as I have used their rods for the past 25 years or so and always been pleased although I have not had to utilize their warranty program or customer service. G Loomis Warranty - wait times - Bass Fishing Forums Chaska, MN 55318 Name * First Last. Our customers receive peace of mind knowing that were always here when they need us. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. With JetSure, we reimburse you up to 50% of your financial losses due to an aircraft AOG event. "If it does happen, call the G.Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. Get in touch with the Loomis sales support team and learn more about how our cash management solutions can help streamline your business. Search all available positions or learn more about eligible benefits. They send you the new rod and you send them the old one back. Our network of specialized companies offers highly efficient, global solutions to our clientele in four well-defined business segments: Package & Courier, LTL, Truckload and Logistics. G Loomis Inc | Complaints | Better Business Bureau Profile My partner saw it happen and was shocked a fish that small broke the rod. Contact Us - Loomis Express Customer Services - G. Loomis . And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." here, To submit a claim for a lost or damaged parcel, please email your claim form, cost invoice, waybill or manifest to: claims@Loomis-Express.com, Please note this email is only for claims related matters. growth mindset activities for high school pdf Sign up for an online profile or prepare a one-time shipment using your credit card. Amazon.com: Customer reviews: G. Loomis Greenwater Fiber Blend Rods If the guy had even one ounce of care about the deal I would have been more understanding. Box 7011 Wyomissing, PA 19610 Phone 610-374-4040 Fax 610-374-6578 [emailprotected] See All Locations The Loomis , See Also: G loomis customer service Preview / Show details, Contact us. According to the dictionary that I looked at, bashing involvesa level of prejudice. Gear & Gadgets on the Texas Fishing and Outdoors Show, Powered by UBB.threads PHP Forum Software 7.7.3, Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003. Loomis Customer Service throssing Aug 13, 2021 T throssing Well-known member Messages 361 Reaction score 3 Location Lyons, CO Aug 13, 2021 #1 I have been a devoted G Loomis customer for decades, but this is now going to change, based on my recent experience with their warranty department. I wouldnt buy another Loomis rod if it automatically set the hook. 850 N. Park RoadP.O. I'd heard good things about Loomis customer service and learned first hand today that it lives up to billing. By the way, I would never intentionally break a rod to take advantage of a replacement program but breaking my nearly 20 year-old 843 GLX and only paying $110 to replace it with their $450ish upgrade was a helluva deal for me. COVID has been going on for roughly 6 months now.I understand that companies relying on foreign made materials and construction are not in control of theirprocesses, but not even processing a claim for 3-5 weeks and more than 3 months to replace a popular model is problematic. There's a good chance the Loomis rod will be sent sooner than they estimate. A career at Loomis comes with many advantages. US-Inwood, NY 11096 Phone: +1 718 868 1500 Fax: +1 718 868 1181 LOS ANGELES Loomis International (US) LLC 5777 West , Contact Info NEW LOCATION 602 E. Blackhawk Dr. Byron, IL 61010 USA Phone: 815-636-7200 Fax: 815-636-7209 Web: www.loomisltd.com The Loomis Mission The Loomis Philosophy Get . Phone: 1-877-577-0600. Every company is different, and has different challenges. For full terms, details and instructions on starting a claim, follow the link above. National Customer Service G. Loomis Casting Rods - Tackle Warehouse G. Loomis Customer Service. G Loomis Inc Rating Overall satisfaction rating Address: 1359 Down River Dr, Woodland, Washington, United States, 98674-9546 Web: www.gloomis.com Add contact information for G Loomis Inc Add new contacts A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated etc. Email Address . Box 7011Wyomissing, PA 19610Phone 610-374-4040Fax 610-374-6578info@loomisco.com. . I had used that rod heavily over the years and easily got my moneys worth. Be the first to hear about products releases, news and events. I would be more understanding if the customer service part hadnt been so bad. Clear editor. with a Customer Service Associate, Live chat hours: Monday - Friday 10:00-19:00 Eastern, Customer Service 1-855-256-6647 Contact us. See Also: Loomis human resources phone number Preview / Show details, For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer , See Also: G.loomis customer service phone number Preview / Show details, Corporate Headquarters 850 N. Park Road P.O. Follow a few simple steps to receive a replacement tip. G. Loomis Casting Rods - Tackle Warehouse I am not at all indifferent to the impact of COVID. Took it fishing a few weekends ago. You call, they mail the rod the following day witha return label. 610.374.4040, Press Release: The Loomis Company Donates Gift Cards. Copyright 2023 Loomis Armored US, LLC. I know the $175 is steep for the Conquest but sometimes the Xpeditor service is worth it. Please do not hesitate to contact our toll-free Customer Service line at . As a Loomis client we understand your need to have shipments delivered back to you and your customers as quickly and efficiently as possible. Our technological advancements enable us to serve clients internationally. Depending on the rod series, the Xpeditor Service for casting and spinning rods range from $100 to $175, while fly rods range from $125 to $275. GLoomis Customer Service - Texas Fishing Forum Loomis Express has what it takes to be your Canadian shipping partner, with a wide range of Domestic and Export services to get your packages wherever they need to go. Contact us - G. Loomis US Warranty You can do an expedited shipment for like $50.00 and they will go ahead and ship you a new one before they get your broken one. The Loomis Company, headquartered in Berks County, PA, is one of the top 100 diversified insurance brokers in the United States. Whether it's close to home or around the globe, we deliver to addresses coast to coast in Canada and over 220 countries worldwide. One of the most important lessons from COVID is how much the USA needs to diversify its supply chain away from China and other countries.