Can I submit job credentials and/or payroll to enter as a Quintana Roo resident? Yes. It is important to bear in mind that most of our activities need constant physical efforts. Find the best rates by booking your stay in advance at Hotel Xcaret Mxico, which includes unlimited access to all Grupo Xcaret parks, plus other benefits in our All-Fun Inclusive concept. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. Book today and enjoy all the All-Fun Inclusive benefits that are part of the experience of living Mexican art. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay For cancellations you must send an email to customerservice@xcaret.com to specify the grounds on which you proceed to the cancellation and our Customer Service Team will respond within 48 hours. Responsive staff. . BUY THE PHOTO PASS! Enjoy the best of Mexico included in this sophisticated hotel that surpasses the traditional All-Inclusive hotels with its All-Fun Inclusive concept. The hotel itself is wonderful, pools everywhere, great food at the restaurants, the beds were icredibly comfortable. (01152) 55 4163 7327 If you visited our Parks: foto@xcaret.com 5th Ave 10. But we purchased the photo package 2 parks & the hotel. Argentine Peso (ARS): Visa, Mastercard, Diners and JCB. You must present the credit card (or copy on both sides) used for payment, on the contrary you will not have access to the park and will be losing your purchase. What is the maximum number of people allowed on the vehicle? $148. Their eco-integrating design and premium amenities make them unique. I have sent multiple difference emails requesting assistance with no response. I'm allergic to gluten, is there anything I can eat at the restaurants? Circuit of 3.4 miles of jungle and caves driving an Amphibious Vehicle. If you are staying in an Airbnb, hostel, with family or anywhere, you can choose one of the following departure points and Grupo Xcaret official transportation will pick you up there. Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. See all available properties in Middleton. Chetumal-Puerto Juarez Highway KM, Km. He was charming, professional, knowledgeable of the menu, and seemed genuinely happy to be celebrating with us. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement.Transportation airport-hotel-airport and hotel-parks-hotel is also included.Welcome to Hotel Xcaret Arte, welcome home! Solidaridad, Quintana Roo, Mexico. !My family and I stayed at this hotel for 6 nights. We arrived very early and rooms we not ready so we were given our bracelets and immediate access to all of the amenities. Omni Boston Hotel at the Seaport. Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Access to the special ticket booth if you purchase online. Are the downloaded files of high quality? The Rafts circuit is 342 yards long. (01152) 55 4163 7327 Yes. Check the schedules and open hours of our attractions and shows. DoubleTree by Hilton Hotel Boston - Bedford Glen. If you visited our Xcaret Hotels: fotohoteles@xcaret.com After visiting with colleagues in the spring, I knew I had to bring my family back. per night. de C.V. Xplor park is the most amazing park that will take you to enjoy adventures across the maya jungle on amphibious vehicles, swim and float in underground rivers and flying the sky on zip-lines. This time, we certainly have failed in delivering this promise to you, and on behalf of all my team, I offer a sincere apology for the inconvenience we have caused you.Thank you for taking the time to write your detailed review. The chefs of our Gastronomic Group are leaders in the culinary scene of our country and inspiration abroad. For more information about the Experience Photo Pass, contact, Hotel Xcaret Mexico: The Experience Photo Pass, The Experience Photo Pass is just one of the many perks offered at Hotel Xcaret Mexico --. Mercado never disappointed and became a staple for breakfast. 800 006 FOTO (3686) In the natural wonder of the Riviera Maya you will enjoy swimming, snorkeling and interacting with the marine life of an inlet, as well as unlimited food and drinks. ALL-FUN INCLUSIVE . How long is the photo/video download code available? Learn all the information in our Privacy Notice. Yen (JPY): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Do I have to reserve for a specific date? If you want more information about your transportation please call Customer Service. Doubletree Boston Andover Hotel. How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Free Cancellation. Express check-out, a computer station, and dry cleaning are also on offer. (01152) 55 4163 7327 The staff in the restaurants and working around the pools I had no problems with; they were fantastic. I met another couple on the trip that had the same problem, so I wonder if their ratio of rooms with king and queen beds is off.Overall the hotel, food, parks, and atmosphere and value is literally the most amazing thing I have ever seen, no exaggeration. What can I do? How do I open the ZIP file when I download multiple photographs? Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. Next, we want to show you the list of the culinary geniuses that are positioning Xcaret Hotels as an ideal destination for the lovers of fine dining experiences. If your hotel is not in the list, you can choose one of the following meeting points and Grupo Xcaret official transportation will pick you up there. If you buy multiple parks, the pictures taken at the hotel are included for free. I made a habit of spending the very early mornings on my balcony in the hammock. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Check in was swift and easy at 3 pm, as promised.Our room was beautiful and located in Casa Viento- with a river view. If you hired a tour and already have a wheelchair, please call our contact numbers and give us notice of your visit to provide the best care for you. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. My package also expires in a few days. Does the Park offer activities for children over five years old? Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. New activity: Underground Expedition. MarieSamSanchezPhoto We invite you to join our program of using biodegradable and chemical-free products! DoubleTree by Hilton Hotel Boston - Westborough, Next: Show All Available Comparable Hotels with Pricing, Andover Bird Sanctuary (Moncrieff Cochran Sanctuary), Addison Gallery of American Art hotels/motels, Tewksbury Hospital (Massachusetts State Infirmary), Hotels close to Lawrence Heritage State Park, Hotels close to John Greenleaf Whittier Homestead and Museum, Hotels near Boston National Historical Park, All Doubletree Hotels in or near Middleton. - Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Where is the photo that I downloaded located? 1.- Enter your download code. Is there any type of refund and/or cancellation. Saturdat to Sunday from 9:00 to 15:00 Hours. Clear editor. What kinds of clothes and shoes shall I wear? 900 suites inspired by Mexican art, exquisitely designed in a contemporary Mexican style featuring craftwork created by home-grown talent. The best of a home combined with the best of a hotel. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? Xcaret Website; Xcaret Hotels; Other Parks and Tours; Xcaret Promotions; Have you visited us? At what speed does the zip-line travel and how long does a single journey last? This hotel features a restaurant, a 24-hour gym, and a bar/lounge. ", A verified traveler stayed at Club Quarters Hotel Faneuil Hall, Boston, "The rooms were clean and very beautiful modern chic. Hotel Xcaret Arte is a homage to the best Mexican artist. The ramen at Xin Goa was excellent as was the fried rice. !DO not buy the photo package!!!!!!!! If you have an account, sign in now to post with your account. The amphibious vehicles are limited to two adults and two children. Doubletree by Hilton Nashua : 2 Somerset Pkwy. - See 45,537 traveler reviews, 36,318 candid photos, and great deals for Playa del Carmen, Mexico, at Tripadvisor. 282. Australian Dollar (AUD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Are the downloaded files of high quality? The rooms were clean and nice, the all inclusive means all inclusive so I spent very little money, tip was mainly what I spent. A number of individuals at the resort went well above any standard of service expected to be certain our vacation was perfect and I would be remiss if I didnt recognize their efforts.First- Talia, our guest services manager did an exceptional job arranging our itinerary, honoring my daughters birthday, and making sure we had a memorable experience.Roberto at La Cantina provided unbelievable service. Free WiFi in public areas, a library, and express check-in are available at this hotel. The photo package includes service for the parks and tours chosen by the client at the moment of purchase, considering the number of visitors and the number of parks on its selection. You can take it as many times. Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. 4 star Suburban hotel. Children must present official ID (passport or birth certificate copy) at the park's ticket booths. We thank you for the time invested in sharing such warm comments with future travelers around the world.We hope this will be the first of many more visits to come! Our All-Fun Inclusive concept is an experience that has redefined and surpassed the traditional All Inclusive hotel concept in Playa del Carmen and Riviera Maya since December 2017.. All-Fun Inclusive benefits included in a Hotel Xcaret Mxico booking are: access and transportation to all Grupo Xcaret parks, premium dining experiences and round-trip airport transfers. They let us keep our bags in a secure room (even the luggage room looked like a 5-star hotel)and showed us downstairs to the Mercado, which was one of their main buffets, Mexican-market style. Transportation airport-hotel-airport . How do I find and download the photos from the website? Promotion valid only on websites and Customer Service Centers. There is a horrible lack of signage throughout the resort, and we were not offered a tour of the grounds, although I saw other people getting one. We had a great time. Documenting your adventures and experiences during a vacation can sometimes be challenging, especially when you want to get a photo with everyone in it -- inevitably, there's always that one person who's taking all the pictures but missing from the shots because he/she is too busy behind the camera. The time will depend on the location of your hotel, so we cant give you an exact time. What is the minimum age allowed inside the park? prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. What happens if I forgot my download code? My suite overlooked the casa Viento infinity pool farthest from the lobby. Schedule: Monday to Friday from 8:00 a.m. at 11:00 p.m. | Saturdays and Sundays from 8:00 a.m. at 10:00 p.m. Quintana Roo local time. Occasionally, birds would land near him and hed speak to them or laugh at them. At what time will I be back at the hotel? Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. They did an AMAZING job with the photos at all 5 parks . ", A verified traveler stayed at Harborside Inn Of Boston, : (Save changes and close the date picker. Your best memories of Xcaret Have a wonderful day visiting the Xcaret parks and spend moments full of fun. If you could be so kind to contact me by sending me a private message through this media or by providing me with an email address I can reach you at, I will be delighted to personally follow up on your experience.We hope you can give us the opportunity to regain your trust in a near future. Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. Round-trip transportation to Cancun plus ferry to Isla Mujeres are included. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. Round-trip transportation to the Embarcadero Isla Mujeres by Xcaret in the Cancun Hotel Zone is included. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. If the person making the payment is not the same person who will visit the park, it will be necessary to present the following documents at the ticket booths: No, the park does not have a daycare. Get onboard the shuttle and visit it as many times as you want. Presentation of a valid ID card at our counters is mandatory. Play it safe and take your own photos with I would have.More. We dont have teachers or students discounts. Review collected in partnership with this hotel. Lock in the lowest price from these sites. What payment options are available to buy my ticket or tour? Do I need a driving license? It was prompt and comfortable. This change is valid only 24 hours in advance. Depending on the operation, transfer could be in a van or luxury bus. Traveling on business? Remember you can purchase water shoes at our shops in Xplor. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. At the park we offer spaces for relaxation where you can find chairs and hammocks at your service. Traveling on business? No problem! Colombian Peso (COP): Visa, Mastercard, Diners, Discover, JCB. At what time can I call customer service? No one told us how to use them at the park to take pictures, no one told us that we could use them at the buffets in Xcaret park or how we could use them to get bags for the underground river swim. Prices are subject to change without notice. Take advantage of the free WiFi in public areas, express check-out, and free valet parking. Solidaridad, Quintana Roo, Mxico. The download code is valid for 30 calendar days from the date of purchase. Yes. 2.- A list of the albums that are included in your package will be displayed. We can provide it to you if you have your purchase receipt. Old Navy - Paseo del Carmen Shopping Mall. Xenotes is the only tour in the Riviera Maya that takes you to visit the four types of cenotes that exist in nature: semi-open, open, ancient, and cavern. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Yes. How much time do I need to visit all the spots in the Park? If you do not attend the day of your visit, you can change the date within the period of one year from the purchase date, giving notice 24 hours in advance. *MSI only with participating cards (banks) issued in Mexico. Rest areas, dressing rooms and restrooms. Pick up at the airport could not have been easier. Amazing hotel, service just fell a little short in my opinion, Petit Lafitte Beach Front Hotel & Bungalows. Traveling on business? Yes, however the park is made with stone floor, has many slopes and wet surfaces, which makes difficult the movement for people in wheelchairs. We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! To replenish energy, a delicious picnic will be waiting for you. Great, vibrant, location. Cabins, apartments, houseboats! No, our Park tickets are not exchangeable for other products. What happens if I cannot attend the Park the day of my visit? It didnt matter if he was cleaning the pool or checking chemical levels he smiled. For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. 2.- A list of the albums that are included in your package will be displayed. By continuing to browse the site, you agree to the use of cookies. Good location. But the bracelet also gives guests access to innovative photo stations conveniently located throughout the resort and the various theme parks, including Xcaret, Xel-Ha, Xenses, Xplor, and Xplor Fuego. Monday to Friday from 7:00 a.m. at 12:00 a.m. Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. Dear tjgonzalez17,We appreciate your kind comments regarding your recent experience at Hotel Xcaret Mexico; to know that your stay with us was really pleasant is the best reward we could have!It is a real pleasure to hear that your recent stay at Hotel Xcaret Mexico was truly memorable!

In Hoteles Xcaret, we create a delightful experience for each and every one of your senses in each restaurant. Are there any special prices for children? But we purchased the photo package 2 parks & the hotel. Chetumal-Puerto Juarez Federal Highway, Km. Adal at the casa Viento bar was not only a fantastic bar tender, (his drinks were the best I had all week,) but he was a delight to speak with. Taxes and fees that are shown are estimates only. Everything is close you dont have to move your car at all. After 14 year's of marriage we finally made it to Cancun. Changes are not permitted on the day of your visit. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. The download code is valid for 30 calendar days from the date of purchase. Can I submit my purchase confirmation on my phone and/or tablet? I communicated with guest services manager, Talia, before arrival, to book our excursions and ask a few questions. Allow nature to hold your body and soul, renewing you by relaxing and stimulating your senses and health. How many times can I download my photos with my download code? I can see them but they all say sample on the and not able to download. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Are there discounts for teachers or students? 5 Blossom Street, Boston, MA, 02114. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. Yes we offer special discount for persons with disabilities, is only valid at the Park's ticket booths. Your previous content has been restored. Two circuits of 3.1 miles of jungle and caves driving an Amphibious Vehicle. Outside Mexico. Subject to availability. For more information about the Experience Photo Pass, contact hxmfoto@experienciasxcaret.com.mx Official ID of the visitor on the reservation (original). ), Check prices in Middleton for tonight, Mar 4 - Mar 5, Check prices in Middleton for tomorrow night, Mar 5 - Mar 6, Check prices in Middleton for next weekend, Mar 10 - Mar 12. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application: App Xcaret. Tripadvisor performs checks on reviews. I will absolutely return to Hotel Xcaret: for the amazing scenery, the tremendous food and drink, the gorgeous amenities, but more than anything, I will return for the experience provided by the incredible staff. - Packages and Xperience Passports cannot be cancelled and will not be refunded - Cancellations will be reimbursed based on the payment method. I was just a bit disappointed with the management/check-in. Dear Valerie149,First and foremost, we would like to thank you for taking the time to share a detailed feedback from your experience at Hotel Xcaret Mexico. Their eco-integrating design and premium amenities make them unique. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Months without interest, only with major participating bank cards issued in Mexico. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m).