We are very sorry to hear your experience was anything less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Improve this listing. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Something went wrong, please try again later. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options Fish and chips were over cooked fish was near on black and chips pale Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". Opening times for Plant Nurseries & Garden Centres in Bretby . 8.29.128.254 more. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. Find the best restaurant in Burton upon Trent Description Cuisine Cafe Vegetarian Friendly Deli British Restrictions Vegetarian Friendly Meal types Drinks Breakfast Brunch Lunch Price range - Timetable Now Open Monday: 09:00 AM - 05:30 PM Tuesday: 09:00 AM - 05:30 PM Wednesday: 09:00 AM - 05:30 PM Thursday: 09:00 AM - 05:30 PM Friday: So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. But then I got to the peas, these weren't even Luke warm, they were stone cold. The salad was very uninspiring, with no dressing.Hopefully, just a bad day. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. 2 photos. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. looking forward to seeing you all there. queues to order were VERY slow moving. I can't deny that it is a great workout and I definitely worked up a good sweat while out on the ice. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! The cake was expensive, what was left of what had been there, many empty uncleared plates and domes. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Then, just as we finished eating, we were brought two portions of chips free-of-charge. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time.More, Poor quality food. Planters At Bretby Garden Centre opening times Opens in 9 h 10 min Updated on 09/12/2022 Opening Hours Hours may differ - changed a while ago Thursday 09:00 - 18:00 Friday 09:00 - 18:00 Saturday 09:00 - 18:00 Sunday 10:30 - 16:30 Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Contact Details 92 Bretby Lane, Planters At Bretby: Bretby Garden centre - See 216 traveler reviews, 30 candid photos, and great deals for Burton upon Trent, UK, at Tripadvisor. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Service Wonderful but no Brioche Bun for Burger. Opening times: 8.30am to 5pm Monday to Saturday, 10am to 4pm on Sunday Derby Garden Centre Location: Alfreton Rd, Little Eaton Opening times: 8.30am to 6pm Monday to Saturday, 10.30am to. The total bill came to 10.48. just look out for our black pop up gazebo. We have all our meats delivered from a local butcher so I'm shocked to hear you didn'tMore, We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. "We aim to have between 7cm and 9cm of ice, so we have to fill it up and refreeze some if we have had a busy few days. Bretby Garden Centre. The population of the civil parish as of the 2011 census was 893. Ordered Ham, egg & chips. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. with wet runny prawn sauce! I can only hope that the probe used was sterilised after its previous use because the food was definitely not hot enough to have killed any bacteria that was introduced.This 'Julie' claimed to be the 'Manager' why do I think of the inability to find the way out of a paper bags I wonder? Save money by buying Tickets, Products, Membership Plans, Gift Vouchers for Planters at Bretby online. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. Popped in a few times for a cuppa and slice of cake, also good.More, Hi Maz, Fans of the furry creatures can visit the pair in their pen and watch their reindeer antics at close hand until they leave on December 23. Cloudflare Ray ID: 7a2ae2586e8e780d Bretby Garden Centre has a great nursery with a good variety of plants & shrubs to choose from. Opening hours Reviews Monday09:00 - 18:00 Tuesday09:00 - 18:00 Wednesday09:00 - 18:00 Thursday09:00 - 18:00 Friday09:00 - 18:00 Saturday09:00 - 18:00 Sunday10:30 - 16:30 Are the opening hours incorrect? Open until 6:00 PM (Show more) Mon-Sat. Review tags are currently only available for English language reviews. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Thank you. The name means "dwelling place of Britons". Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. Staff were lovely and friendly. If you know of any other garden centres or nurseries back open which are not included in the list above, please email newsdesk@derbytelegraph.co.uk with details and we can add them to the list. Zoom in to see updated info. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thank you again, we hope to see you soon, The staff at the restaurant at Planters at Bretby have a serious lack of customer service skills. It was swimming in grease. We're back at Planters at Bretby Garden Centre for our final fair of the year and it will be amazing! What Types of Materials are Ideal for a Greenhouse. Thank you again, we hope to see you soon :), We go often and have a coffee or a meal which is good value for money and look round the garden centre and the gift shop is ideal if looking for a special gift for a birthday or other occasions they have pets for sale which are well cared for ideal for children to see also while the go and see George the fish in his tank and say hello, Thank you for taking the time to review our Garden Centre Restaurant. cafe/restaurant was fairly busy. One cream slice had become a cream slide. The Garden centre is first class, well stocked and clearly laid out with good parking. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! White bun was dry and crumbly which spoilt the burger.More, Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten freeor vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more,More, Should have read previous Tripadvisor reviews. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Bretby Garden Centre. The machine ran out of coke but we were told that it would be back up and running in a couple of minutes but under the they would bring our drinks over to us.. hmm. Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. Planters At Bretby. Thank you for taking the time to review our Garden Centre Restaurant. This is not the first time by a long way that ive been to this restaurant, being almost a fortnightly visitor, but I have never been treated so badly, either at Planters or anywhere else for that matter, before. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! Your IP: Sadly we wont be returning for lunch again, when you pay this much I expect quality. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Planters At Bretby Bretby Lane, Burton upon Trent DE15 0QS, England +44 1283 703355 E-mail Improve this listing Ranked #16 of 30 Quick Bites in Burton upon Trent 216 Reviews Price range: $6 - $22 More restaurant details quietman482 Derby, United Kingdom 48 32 Reviewed October 2, 2018 via mobile So sad.. Our team checks each review posted on the site disputed by our community as not meeting our. 19 Ashby Rd E, Bretby, Derbyshire, DE15 0PS . well I'd have thought that was fairly obvious really. The latte was one of the best I have had for some time. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). The garden centre's annual real Ice Rink will open on Saturday, October 22. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvementMore, called in as we were staying locally (knights lodges) at lunch time. Off I go again to get more cutlery. We've had quite a lot of families already come down to have a go on the ice. absolutely no issues yes its a tad expensive but you know how much it is before booking and going. Staff were lovely and friendly. Performance & security by Cloudflare. more details. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. I initially sent the following through to their Facebook page and got a 'give us a ring' response. Lunch on Saturday luke warm. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. 01283 703355info@plantersatbretby.comhttps://www.plantersgc.com/. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. This is a nice garden centre let down by poor service in the restaurant / coffee shop. Really helpful and friendly staff and I love the new layout x will definitely be visiting again soon now the weather is getting better, Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Planters at Tamworth & Bretby | Planters Garden Centres the food we got was freshly made and tasty. It started wth having to queue to find out where our booked table was. Staff very helpful and welcoming. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Cold yorkshire pudding, cold meat, cold roast potatoes, cold frozen beans and cold frozen peas. Learn how to create your own. Then we have to lay the pipes down to pump the liquid on and freeze it. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Something went wrong, please try again later. Then, just as we finished eating, we were brought two portions of chips free-of-charge.I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong!We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. more details. Hi,Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team.We have all our meats delivered from a local butcher so I'm shocked to hear you didn't enjoy the sausages, we usually get such great feedback.We hope you visit us again soonKind regardsGareth. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. When. Tripadvisor performs checks on reviews. . Lunch on Saturday luke warm. Thank you for taking the time to review our Garden Centre & Restaurant. Food not cheap 10.99 for Cottage pie more than most pub prices. Eventually I went up to the kitchen and asked when our food would be really. 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Let us know with the button below. tad expensive but you know how much it is before booking and going. Service was wonderful. Find Planters at Bretby Ltd in Burton-On-Trent, DE15. Tools located, plants chosen. Please come again soon, This is the version of our website addressed to speakers of English in the United States. You will then receive an email that helps you regain access. Off I go again to get more cutlery. well I'd have thought that was fairly obvious really. I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. Great garden centre. 92 Bretby Lane, Bretby, Derbyshire, DE15 0QS . We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Tripadvisor performs checks on reviews. Off I go again to get more cutlery. Thanks for the review, we are so pleased you enjoyed the food and our service Called in on way back home and decided to have lunch. Bretby Nurseries is a popular garden centre on the outskirts of the picturesque Derbyshire village. Food not cheap 10.99 for Cottage pie more than most pub prices. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Or by navigating to the user icon in the top right. first asked for an update, we were told that they were busy and there was a bit of a delay. You can email the site owner to let them know you were blocked. This website is using a security service to protect itself from online attacks. Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. Your IP: The action you just performed triggered the security solution. I'm having a stall this weekend at the craft fair at bretby garden centre burton upon trent. Decaffeinated tea was easily available, at no extra cost. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Seasonal items available, including a huge range of LED scenes/vehicles. Ice skating was being thoroughly enjoyed by family groups. As always you can unsubscribe at any time. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. It's great that there is an ice rink in the local area that anybody can go to. Tripadvisor performs checks on reviews. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether.More, my little girl absolutely loves it so thought we would pop by and leave a review. Ordered food. About three minutes, if that, later the exact same plates were returned having been given a few seconds in a microwave. Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. When after a further half hour someone finally came to take the plates away I voiced my complaint about everything i have mentioned above but there was no customer service at all, no apology nothing at all. Theres always a relaxed atmosphere while browsing but I have to say the last couple times Ive visited, there seems to be loud music playing from speakers where the ice rink normally is. E-mail. The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. As always you can unsubscribe at any time. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? please bretby have it all year round More, Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. wouls call again if in area. Mince pies had hurriedly been put out, with a very good price reduction on those. To be fair, we were offered free drinks or a cake as compensation. Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. cafe/restaurant was fairly busy. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. queues to order were VERY slow moving. Popped in a few times for a cuppa and slice of cake, also good. This means that we may include adverts from us and third parties based on our knowledge of you. Lovely food in the restaurant. 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Wordfence is a security plugin installed on over 4 million WordPress sites. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. with wet runny prawn sauce! First to Review. If the system detects something that potentially contradicts our. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. Own or manage this property? Tools located, plants chosen. Playing bird song or something in keeping with the surroundings would be more agreeable. Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. Only complaint was poor punctuation on menu,commas needed to sort list of fillings- very confusing! Can a gluten free person get a good meal at this restaurant? So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. We ordered 2 prawn salads, for around 22 as I recall, including sparkling water.We seemed to be waiting ages for the food. Some garden centres have opted to remain closed to the public for now, including Markeaton Garden Centre, which is operating a home delivery service. Popped in a few times for a cuppa and slice of cake, also good. Mince pies had hurriedly been put out, with a very good price reduction on those. 19 Nov 2016 - 20 Nov 2016 Saturday, Sunday ; Contact. Service was wonderful. with wet runny prawn sauce! We seemed to be waiting ages for the food. called in as we were staying locally (knights lodges) at lunch time. Service Wonderful but no Brioche Bun for Burger, Ask W8791ROjennyc about Planters At Bretby, Ask lindaann60_2007 about Planters At Bretby, Dont go unless you want to be ages waiting for food, Ask X6113FCmelissad about Planters At Bretby, Ask S213SMandrewr about Planters At Bretby, Ask grahamsH4134CA about Planters At Bretby, Ask Curiosity42795725507 about Planters At Bretby, Ask philandliz2017 about Planters At Bretby, Luke warm soup, overcooked fish and undercooked bacon, Ask angiebabe565 about Planters At Bretby, Ask Marcopolo186338 about Planters At Bretby. One cream slice had become a cream slide.