You can also place orders over the phone by contacting us. FITS Stoneberry states that every item on their website is hand picked for top quality. Free Returns. Based on our last check on February 2, 2022, Stoneberry was not offering international shipping policies. * Cannot be used in conjunction with any other offers. They sent F100 They no longer send return labels that they would later bill you for the return. Use the cancel Item link on the order details page and the corresponding order number from your order history page to remove any unshipped products from a specific order. Protect Consumers from fraudulently being abused like this ever again. I don't and can't see the small print on that, only read that I can get a refund. Watch, you will see it is a scam. Come for it and save. It never came that day. If you don't get an invoice you also do not receive the label which at least had their address on it. Tip for consumers:Don't do it. They are made for you. It's a scam, there's nothing to review. Order cancelled. Companies can ask for reviews via automatic invitations. website : DON'T DO IT! Do not order or apply for credit with them, closing my accounts. Use the code and get 20% off your order at Stoneberry. How much credit score have to be for credit? Highest quality, lowest price. They also offer a credit plan which is very easy to qualify for. Follow them on Facebook, Twitter, Pinterest, Instagram, RSS Google+ and all other social media websites to keep up with and learn more about deals, new product information, special offers, savings, promotional offerings, free sipping deals, brand new coupon codes, news and sales events. Then was told if I wasn't going to do an exchange and only wanted a refund, I have to pay for the shipping.My big item cost me $71 to ship back.I called to complain to a supervisor how customer service wasn't being met. I could have easily digested this! Time's almost up for this offer. StoneBerry is cutting prices. order # 86655567. Use the code and get extra 20% off clearance items at Stoneberry. Approved orders are processed and shipped as soon as possible. Your email address will not be published. Save and get up to 65% on all clearance at Stoneberry. Promo codes cannot be combined. Check the. Does pending shipment meab my order was approved? We understand not wanting to use a regular email address in an attempt to prevent spam, but if the domain doesn't exist or the address looks odd we might just cancel it, especially if other information is fake and we can't contact the person from the order with the given information. They just want your information to sell it, Products used:I ended up ordering off of Fingerhut, this company Stoneberry is a scam. Now's the perfect time to save money. You can keep shopping and apply for credit during checkout. Company needs associates that care about the customers business it can be a A rated company with friendly associates. Share your photos and videos with others to prove the truth of your words. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Based on our last check on February 2, 2022, Stoneberry was not offering in-store pickup. Try Code, Terms and conditions apply. I could probably get passed a 30 down payment for shipping, not 60. Over priced. I highly recommend Stonberry to anyone. Been with them 20 years +, I have never had a problem. Everything i cook in it sticks and it is a pain to clean. Very few of these orders will have a comment, or if they do it's something nonsensical and odd like "hey I'm excited for your product" or something, usually in worse english, that makes it much more obvious it's a fraud order. Add items to your cart that you would like to purchase. New specials are here. I am done. (Optional) Include a photo to illustrate your review of Stoneberry's order tracking, Based on our records, Stoneberry does not currently offer free shipping policies. Those seeking a discount can head to the Sale Section to find home goods and more on sale for as much as 50% off retail value. I'm really pissed about this. Tip for consumers:Don't use this company there are a lot of better ones, Products used:I was unable to use any products because they do not actually ship anything all they do is continue to tell you you have credit in order to get more of your information it is a phishing site that sells data unless you pay cash or credit they do not actually give you any credit as they promise. First time customer treated like first class citizens! claim your full discount. Not only has this not happened, but the company continued billing me up to $1,141.76 that the company is now wrongfully attempting to extort from me by tarnishing my good name, and wickedly referring the matter to a collections agency. View the, Yes. Phone number [protected]. I ordered equipment for my business. No. Cookie Policy. You will see new markdowns for even more savings. I have been ordering from Stoneberry and other "affiliated online stores" (i. e, Masons, Massys, etc) for a number of years. Their items are overpriced and cheaply made anyway so they won't be getting any more of my money. PRES Hurry, shop now before you're out of time. For affordable devices, including phones, TVs, cameras, and iPads, turn to Stoneberry. Tip for consumers:TIP..never shop at Stoneberry. Based on our last check on February 2, 2022, Stoneberry was not offering free return policies. I ordered rugs and in time figured didn't get the I got a bill for 2 sets rugs I called and was cooperating with them I sent in 3 tracers 1 they got and was told got cleared up and would let me know I finally called to find I was put in collection unfairly and the repercusion of it is they closed my mason sgjhoe acct that was in good standing I hv l Thank you for helping this older person out. Now I have enjoyed my products. Now, isn't that a great deal! This service is provided by TSG Commerce, Inc. USA TODAY editorial staff are not involved in any of the content of this site. This company has quality products but there customer service sucks. My device was dropped on a concrete surface,, they never even ask for signature, lies. You will need this code in order to get a percentage removed from your total order cost in the checkout section at Stoneberry. Terms and conditions apply. Sign Up To The Newsletter For Special Offers and Promotions. * Use the code to redeem this offer. So before you head over to the Stoneberry website, take a good look at all our money-saving offers to see what you can save. Their prices are a little high but your products are high quality so it's worth it what you pay. A warranty should fully cover defective merchandise! Shop now with $10 off. Visit the Cancelled Order page at Stoneberry.com and get your questions answered today. * Cannot be used in conjunction with any other offers. Even though I told her not to submit the order and to cancel it But now I am disputing The hard inquiry That they put on my credit report. 3) Use an email address with either part of your name or initials in it. NEFT * Available while stock lasts. When I told the supervisor what the gentleman said to me she thought nothing of it. This complaint was posted by a verified customer. Shop from a huge selection of product categories including: Bed + Bath, Kitchen, Home, Electronics, Shoes + Apparel, Jewelry, Health + Beauty, Toys, Sale, As Seen on TV, Outdoors, and more. NDAL Change, remove or add an item to an order. Spend and save. 1-800-704-5480, Stoneberry The Show Code. If your order requires a down payment, and you are no longer interested in receiving the item, cancellation is not necessary. I ordered an item (jewelry), on December 3, 2022 and the order was accepted today I went to website to check on status and it says "Item Cancelled". I do have to say that like the rugs. Wtf! However, there are situations that are not visible until the order begins our shipping process. One thought that may cross your mind is that someone could look at this and use this to commit fraud better, except legitimizing the information takes too long when time is working against the person using a stolen credit card. Select the code youd like to redeem from the list above. I purchased the stone wave from stoneberry. Keep up to date on the current status of your package, any unexpected delays, and delivery information from your courier. Change, remove or add an item to an order. Fraudulent orders will often have IP addresses that don't match where the order is billed or shipped to, and it's . Given the fact, I can't login, can't reset my password, and am on infinite hold on the phone with them, I'm suprised they got as high a rating as 1.6 stars!. Surprisedly my order was canceled like how? Learn More One-stop shopping for bedding, kitchenware, electronics, jewelry and more. Approved orders are processed and shipped as soon as possible. To cancel unshipped items on a specific order, click on the related order number from your Order History page and use the Cancel Item link on the Order Details page. They will tell you that your order was canceled, you tell them you did not cancel it, and they said say they need to look into it. A Guide For Using Your Stoneberry Promo Code. Find out how we combat fake reviews. UPS Freight Tracking: Understanding How to Track Your LTL Shipments, What is Click-and-Ship USPS? I'm so done using Stoneberry I had placed and order in for some stuff and then outta nowhere they canceled the order and I'm like why is they keep canceling my order this like the 4th order they den canceled on me and not saying why on there got an email saying we were unable to process ur order so I called and asked why and the lady said because I have to send in proof of residency and I'm like are u serious right now I have to send it tht in order for y'all to re process my order that y'all canceled I'm not sending them nothing I didn't have a problem with the first items I had ordered and now they been canceling my ordered and stuff I'm like really but yet they keep giving me a credit limit they gave me a credit limit of $750.00 I'm not even go touch that I'm not even go use it after I make my first payment of $9.99 I'm done using them and then I had to make a down payment of $7.63 for an order which I did and then they sent me a letter saying I have to make another down payment of $7.63 I'm like they already got that down payment so why is y'all trying to get extra money outta me not using them no more I'm done with them. What is the phone number for Stoneberry customer service? Nothing but a tracking number. Shop for a cause during this sale. We use these technologies to make it as simple as possible to use a coupon and save at your favorite stores. Click to get coupon codes that really work. I have to say I have been buying from Stoneberry for about a year now and have not had a single problem with my orders or the merchandise. You can also contact us via email or by phone. It said it was approved for a $150 then all of a sudden when I went to go put an order an order in I was denied and I had to put a $25 down payment The lady asked if I wanted To continue the order and run my credit I told her no and she said oops I accidentally hit the submit button and caused a ding to my credit report. Stoneberry messed up my order. Knoji is a social discussion platform that's 100% free to use. RING The pots and pans I purchased are blue. I emailed again with a smug reply everything is ok. The Following Brands Are Also Popular With Stoneberry Customers: Up to 60% Off Clothing, Shoes + Bags at Stoneberry, Up to 25% Off Health and Beauty at Stoneberry, Up to 45% Off Home Decorations at Stoneberry, Sign Up To The Newsletter For Special Offers and Promotions at Stoneberry, Up to 30% Off Furniture Items at Stoneberry, Up to 25% Off Selected Health + Beauty at Stoneberry. Grab this bargain offer before it expires. Click to see what's trending. They are selling your information and not sending your items. All she wanted to talk about was my mother's bill. Ordering. Why was my order cancelled? The amount of convincing fraud we've seen is maybe 1 or 2 examples, where the amount of legitimate orders that we have either had to cancel or actually pick up the phone and call the person who placed the order is almost as high if not slightly higher than actual fraud cases. Alert: this is your last chance to save. If you are using a mobile device, the promo code box can be found just as easily. Quality is remembered long after price is forgotten. Shop for brand name electronics, furniture, toys, jewelry, kitchen appliances & more with payments as low as $5.99 per month. AND I'm a new customer who hasn't even ordered anything yet. MY credit has not changed in years since my first order from Stoneberry years ago and my credit report/score is still good and Stonberry does not "Provide" a "specific" reason, (as required according to the Consumer Credit Protection Act), as to why the item was cancelled (it is vague to say the least and I have a right to know the "Specific reason(s)" for their decision Also, I tried to call them this morning and I was on hold for over n hour and was not able to speak to anyone there at Stoneberrys, ridiculous What kind of business does that to customers, I mean I haven't done anything or said anything out of the way to any employee there, so what's up? If the above service is not working or your tracking number is not found or no results are displayed, please use the alternative services below. They use Fed x. Stoneberry Why is it impossible to check the status of an order? You will be redirected to the No payment details. What are you waiting for! They allow thieves of identity theft to use your identity, purchase goods sent elsewhere and Stoneberry will attempt to extort you for money! USA TODAY Coupons is a destination that provides offers, deals and discounts at thousands of online retailers. A few days ago I was approved for credit with Stoneberry. My experience, You can get quality products, with low prices and make payments over time easily. I have bought shoes, kitchenware and complete bedroom bedding sets that I normally would not be able to afford. I will be NEVER AGAIN order any clothes cause small and not fit that not true. I never even provided them with a payment method. Contact Us via Mail: K. Jordan. How do I cancel an order requesting a down payment? Other Similar Parcels, You may want to track :- Den of thieves! Show Code. Sign up for their dedicated newsletter to hear about new products, promotional offers, coupon codes, deals and Stoneberry news. I doubt this review get approved and posted. * Limited time only. Shop and save up to 50% on top tech at Stoneberry. Use the code and get $20 off orders over $100 at Stoneberry. Always respectful and nice. How do I cancel with Stoneberry? Frankly use the order comments in general. I bought the pot.. Now I have to pay $15.00 more to send in their defective merchandise in the hopes they will send me a new one and they tell me they do not return the defective merchandise to you! They can't tell me what the order was or where it was shipped; just want my personal info. how you are charging me a late fines why??? Step 2: Copy the promo code. TSG Commerce, Inc. in association with USA TODAY, a division of Gannett Satellite Information Network, LLC. Show Code. and more today! After about 2 weeks of daily use I noticed that the blue was coming off the bottoms of all the pots and pans. I have been a customer with stoneberry a couple years. If you would like, we can cancel this order and place a new one for you. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Find your favorite in the new arrivals. Order # [protected]. Yes, you can amend or cancel your order by calling one of Stoneberry customer service representatives as long as the order has not yet started processing. Stoneberry Customer Support Section:-Phone Number: 1-800-704-5480 Contact Email: service@stoneberry.com Support Timing: 6 a.m. to Midnight (CST), 7 days a week. Send your item(s) back to Stoneberry within 60 days if youre not entirely pleased with your purchase, and they will take care of your refund or exchange right away. I asked the supervisor to remove our address from there mailing list. Status shows It was left at front door on sat.12-11. You can also sign up for their dedicated newsletter to find similar information, as well as interesting articles and brand updates. Sign In Account Sign In Order Status Start saving now. Order # [protected]. We use dedicated people and clever technology to safeguard our platform. Cannot be combined with any other offers. The team at USA TODAY Coupons spends a lot of time collecting the best and most recent Stoneberry promo codes. You can make a purchase online 24 hours a day, 7 days a week. Also, they make you pay to send a return. Yes the curtains were a thinner material but I was satisfied and are using them. I have a $1000 line of credit with On Oct. 3, 2022, I purchased money order number [protected] for $100.00 from Amscot and sent said money order to Stoneberry for order number [protected]. To cancel unshipped items on a specific order, click on the related order number from your Order History page and use the Cancel Item link on the Order Details page. I applied for credit they said I was approved for 750.00 dollars placed a order it took 10 days before they finally sent a email saying they couldnt process my order and it was canceled. Order # [protected]. Use the code and get 30% off your purchase at Stoneberry. The team also explains how to use Stoneberrys promo codes. This review was chosen algorithmically as the most valued customer feedback. They are made for you. Stonberry does not carry any warranty for rachel rays products and many other products they sell. Show Code. 4) Turn off your VPN when placing the order. I have several items that I want to return. Good luck if you purchase anything things don't work as they should. First I get a recording.. Bla bla bla.. Mail the product in they say! You can use Stoneberry coupons to unlock discounts at their website. They are a bunch of cons. Tip for consumers:Don't expect them to show up on your credit unless you don't pay. A unique promotional code that you enter will take precedence over any promotions from web advertisements. Within a few days, your items should arrive in the mail. Back order and out of stock item information is visible on our website. Terms and conditions apply. Stoneberry's modification & cancellation policies. Processing and shipping fees are not refundable. Offer Not valid in stores. So why would a legitimate order be confused with fraud? Sign up for a VIP Club membership today! What's Stoneberry's cancellation policy? Phone Number: 1-800-704-5480 Contact Email: service@stoneberry.comSupport Timing: 6 a.m. to Midnight (CST), 7 days a week. I shouldnt have to pay to send it in, then wait for their determination on their faulty product! Can I edit or adjust my Stoneberry order? Be sure to include your name, order confirmation number or anything else you think could be helpful, and we'll email you back with an answer within 24 hours. You are getting something very special. All Rights Reserved 2023 Stoneberry is home goods store that is headquartered in Wisconsin. Cripe! Is this your company? I paid $12.00 for shipping to send them back.After I got bills for shipping cost $18.00 only and refund jeans.