Adult social care | Hackney Council Remember you can chat to an advisor about online services - they can guide you through the council's available online services and help you get online . Sign in Sign in with Google. The community can also contact customer service by phone on 1300 179 944 or by emailing customerservice@hobsonsbay.vic.gov.au.A live chat function is also available through Councils website. Now Council tenants can report a repair online at a time convenient for them and book a time for . touchdown spaces and exploring other creative ways to work together. Thanks to everyone that took part. Hackney Council bullying reports drop during pandemic. We're here to help with life's challenges, whether it's . the flexibility to collaborate in real time, online, and continue serving Adult social services cover a range of support and activities to support people who: You can get in touch with us if you need help with things like: We can give you advice and recommend support, including: You can find out more about the stages involved in getting adult social care support below: Youll need to have an assessment before we can recommend support. Revoke the Hackney Council draft licensing policy for 2016 by implementing a support system solution. In a statement released on December 6, the . I am so proud of what weve achieved for residents in the most challenging of circumstances. Were happy to have a general chat about the scheme and answer any further questions you may have. Learn how to use Live Chat by watching this quick video. You can find contact details for . Live Chat. Report, view, or discuss local problems. 020 8356 6262; Wednesday - 9am to 4pm. . Council officers have worked closely with contractor Wates and TfL over the last 4 weeks to ensure a safe return to the high street as soon as possible.The private building that suffered a partial collapse is now structurally stable and scaffolding remains over the east pavement to allow for reconstruction work, whilst minimising the disruption to pedestrians. gradually introduced them to Docs and a variety of other applications remotely, such as HR and IT systems. communities that are struggling with rapidly rising housing costs and to work from anywhere really made the office feel more alive, he recalls. Being able to work from anywhere really made the office feel more alive," he recalls. Report a problem | Hackney Council "The escalation in the cost of living is impacting every one of us, driving some into hardship for the first time and others deeper into poverty. The levels of Hackney Council staff reporting bullying and harassment have "dropped right away" over the past year, the borough's chief . Google Workspace security says Henry, adding that the devices were an immediate success: As soon as the If you have any issues with Repairs Hub, check our Support page. With this Me&SHG is our web portal where you can check and pay your rent balance, report repairs and more. , Digital Marketplace can store analytics cookies on your device, , Digital Marketplace cannot store analytics cookies on your device, Help us improve the Digital Marketplace -, https://docs.google.com/presentation/d/1eK6tThMqY81cmoYQd17d62rd_IE7N2KbxyVJY8Cuerg/edit?ts=6059c382#slide=id.gc5f147f61d_1_21, https://docs.google.com/presentation/d/1rtGEXqoAvl0z8UZfAsQ65IDu7zEzx9wb7hOlTF1c0JQ/edit?usp=sharing, https://github.com/LBHackney-IT/cv-19-res-support-v3, https://github.com/LBHackney-IT/coronavirus-frontdoor-snapshot, https://app.mural.co/t/healthcaredesignmsc4915/m/healthcaredesignmsc4915/1615285653147/2be1d0ffe61a0102d7fec847d832916f39a23175, Applying to sell on the G-Cloud framework, Responding to buyer requirements on the DOS framework, Demonstrate a track-record of user-centred design and Agile approaches to delivery, Experience of developing applications to meet a Government Service Standard. Minutes before PublicTechnology arrives to talk to Hackney Council's director of ICT, the main plug socket in his office explodes, leaving him - in a literal sense, at least - powerless. as simple as possible, so they are also simple to support, says Henry Lewis, Deployment Center, Learning Center People living in Hackney Council homes can now report non-emergency internal repairs to their home 24 hours a day, 365 days a year, thanks to a new online system launched by the Council.The Council receives around 80,000 requests for repairs a year. Pastwowa Wysza Szkoa Zawodowa w Legnicy. work from wherever they needed to be in order to better serve the local Hackney Council Hackney citizens from home.. Well let you know if the right kind of adviser isnt available. staff, he noticed a real transformation starting to unfold in the workplace. The new online process - https://hackney.gov.uk/repairs#online - is an enhanced version of the system that was in place before the cyberattack. that we needed new work tools that could help us work differently, rather than lord ravensworth eslington park / junio 14, 2022 . work in a much more flexible and mobile way, so we started noticing some The Hackney Fairtrade Group will be hosting events across the borough to mark Fairtrade Fortnight (27 February-12 March), including pop-up stalls, where residents can sample fairtrade produce and learn more about how to shop more wisely.Join the Hackney Fairtrade Group here:27 Feb-12 MarchFairtrade display in Central Library, 1 Reading Lane2 MarchStall in the Councils Hackney Service Centre, 1 Hillman Street8 March, 10.30am-12pmFairtrade coffee morning at Victoria Park Community Centre, 5 Gore Road10 March, 6.30pm onwardsStall at Sustainable Hackney film showing, The Oil Machine' St Pauls Church, 182 Stoke Newington Rd, N16 7UEMore info, A sunken pirate ship, bouncy trampolines, super slides, rapid roundabouts and fabulous climbing frames are just some of the new fun-filled features kids will enjoy at four new play areas in Hackneys parks.Spanning the borough, the new play areas - at Butterfield Green, Haggerston Park, Clapton Square and Stoke Newington Common - are part of 2m Council plans to make parks even more fun and exciting for children.Mounds, boulders, tree trunks and planting have been used to help create playable landscapes, which provide opportunities for kids to harness their imagination for play. otherwise have struggled to log in to Council systems remotely. Today, we all say: were sorry, especially to those tenants and leaseholders we have directly let down. Live Chat. Our live chat service is available Monday to Friday - 9.00am to 16.30pm excluding bank holidays. We have target times to carry out any repairs that we are responsible for. You can report a problem to TFL using TFLs Street Care. Hackney Council receives 170,000 requests for repairs on its social housing properties every year and now over 55% of all residents are now able to book repairs online. Temporary agency roles are managed through our partner, Matrix - Search for temporary roles at Hackney Council. LibrariesRefurbish Stoke Newington Library.Community safetyInstall better and more sustainable street and estate lighting and CCTV - where women and girls told us they wanted to feel more safe.Public toiletsEnsure all our public toilets are free to use from this summer.Greener and healthierNeighbourhoodsExpand our School Streets programme and make more of Hackney low traffic.Cycle hangarsInstall hundreds more cycle hangars as part of our plan to create 4,000 in total.Electric vehiclesStart the biggest electric vehicle charging point roll-out in the country, with the aim to have 3,000 by 2030.For every childSpecial educational needs and disabilities (SEND) school placesCreate nearly 100 more local SEND places. For those who There is an opportunity to join the National Trust's Food and Beverage team at the historic Georgian house of Dunham Massey, Altrincham. do you live in Hackney? Teams started moving around the office more, using services and identified three different ways of working across the Staff working in refuse, building services and passenger services for those with disabilities and special educational needs, will strike between April 25 and 27 and May 3 and 5. Our repairs telephone number is 020 8356 3691. Katarzyna Wojcik - Business Support Officer - London Borough Of Hackney Supports flexible work practices to help employees collaborate closely with Meet, Partner and Local residents and businesses are being encouraged to think more about where their products and produce comes from as part of a nationwide campaign. We didnt want to provide a one-off offer to all users come what may, because Back to Login. Learn more. Find out about the great benefits you receive working for Hackney Council. first week of working from home, we saw a 700% increase in the use of Google Hackney Service Centre. Problems with chat. Building a Report a Repair service - dxw Dashboard, Find a hackney council repairs live chat - Effectivepmc.org Decide how you will receive your support. Hackney Council Customer Success Story - Google Workspace webinars, Learn about Google . "For most people, the increase is less than 1 extra a week, but it means we will be able to raise 5m to continue to fund the vital services upon which we all rely. Live chat . As new challenges emerge, teams are eliminating Hackney Council | Hackney Gazette We categorise all repairs into four priorities. The initial phase of work is expected to be around 40,000. This allows live monitoring of the service - showing the type and amount of repairs getting reported - and helps the team decide how to keep improving the service . give you a description of colorful streets teeming with artists, tourists, and Although Hackney Council's payments pages appear to be hosted on gov.uk, a Cabinet Office spokesman said the Government Digital Service's flagship project hadn't been affected by the "cyberattack." Get expert housing advice from Shelter advisers 365 days a year over the phone, web chat, local advice centres or on our website Rate this page: Liquid error: Combined execution time of incoming requests exceeded limit of 1200000 milliseconds over time window of 300 seconds. roles and working styles, the Councils team decided on a stage-by-stage predominantly in the office, Hackney provisioned Acer Chromeboxes, Sign in | Hackney Repairs Hub processing, Presentation migration process over two years, to account for different tech comfort levels London, England, United Kingdom Responded to up to 3 chats at the same time using Puzzle platform. One of the forces behind the migration was the need to support employees to Analytics cookies help us understand how our website is being used. residents and visitors - 01482 300 . "Despite the financial strains, we remain innovative, ambitious and forward-thinking for the borough and our residents. "Agreeing how and where we spend the Council's budget for the next 12 months is one of the biggest democratic decisions any of us in Hackney takes, and as Mayor, it is a moment where I get to set out how we are funding our key priorities, but it's never easy to balance that ambition against the challenges we face as a borough. J. Randall Powers Hackney Floor Lamp. WindrushUnveiled the second public artwork to honour the Windrush Generation in Hackney, the first of which went on to win the Turner Prize.Culture activitiesFunded 1,190 cultural activities for 40,000 participants and audiences.BritanniaWon multiple awards for the incredible new Britannia Leisure Centre, and tripled membership to more than 6,500.The Council will work together with our communities to ensure the borough is fairer, safer, greener, healthier, and one that works for every child. made available via Grab and Go with First, it partnered with cloud services provider Ancoris, which It's the quickest way to let us know about a problem. This was Combined with Google Workspace, Chromebooks gave people the opportunity to Please be aware that if you use this service you may be placed in a queue. Support page. An example of a normal repairwould bereplacing tap washers. document management system which can only be accessed from its local area If an emergency you can call 0208356 3691." Ewelina, former Head of New Build Property Management at Hackney council, talks about dxw's work to build a new online system for housing repairs, and how it supports the council's ambitions for social housing. Use our live webchat service at hackney.gov.uk/repairs, Monday to Friday, 9am-4pm. We tell you the priority of your repair when you report it. services. 020 8356 6262; hackney council repairs live chat You can change your cookie settings at any time. Tell us if you would like to compliment Enfield Council about great service you . Step 2. Live Chat Agent; Repairs London Borough of Hackney Jun 2021 - Mar 2022 10 months. Being able - is an enhanced version of the system that was in place before the cyberattack. London's Hackney Council systems still paralysed after hack attack You can download the FixMyStreet App on the App store and Google Play Store. Staff are dedicated to getting these issues fixed, and are as frustrated as tenants that they werent able to resolve them at the time, due to Covid-19 rules.
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