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Now that you know their marketplace guidelines, lets get to know their policies. Digital items - any items where the order is fulfilled electronically or There's also a $2 fee if a direct deposit transfer is rejected by your bank. I recently was given a bad rating because fedex was running behind like I control their business. Here is a list of some of the most popularly-bought categories on the app: One of the best things about Mercari is that this is the selling app that allows you to sell items you dont need directly from your smartphone. Sure, I save 10% on fees, but I'd rather pay the 10% to eBay for peace of mind knowing their customer service and model provides better security for both parties. Got an extra air fryer, a kid's bike, or a big . I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period). However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. Customer service is horrible at best. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! protected species, Humans, human body parts, organs, cells, blood, body fluids, and items If an item is damaged, disclose this very early on. And this particular seller STILL has not sent my items after four days! Skog faces a potential maximum sentence of 15 years imprisonment on the count of selling counterfeit coins and a potential of 20 years maximum on the mail fraud count. How could they have known it was/is a "knock off"???? You claim buyer no is: the ones that favor the sellers are kinda don't have much buyer. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. Can you sell fake stuff on Mercari? What this business is doing to its clients! In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. Also, its good to know that Mercari invests a lot in the safety of buyers and sellers. According to the shirts fed ex tracking history it was picked up at a location of a warehouse in North Carolina( not Jersey) and inside of the package I received also had a thank you card from an Instagram replica boutique ( as In a place that recreates designer items as knock offs )located in Lagos Nigeria. This will be my first-time. Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. However, there is no guarantee that the sellers and buyers on it are also trustworthy. If a Seller lists a prohibited item, it will be Mercari handled the situation, was very empathetic, explained where I made the mistake, and actual gave me credit for the item, as well as the buyer was able to keep the item. Use my situation as a lesson. Wont even release funds for items people received. You cant write a review until you confirmed receipt. (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. call my bank, ask for them to help me in the situation. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. 898. I am a bot, and this action was performed automatically. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. Credit card companies offer buyer protection to save you from fraudulent purchases. Mercari itself is a reliable platform but the sellers/buyers on it might not be reliable. and if you list the item again Ebay will again remove it, and to ensure you really have learned your lesson they will suspend your selling account, So don't. The seller has no control at the delivery level and is not required to refund the seller. Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. I took down all my listings. EXACTLY. How did I know they were womens and not mens? Seller wrote me an apology saying she missed the order! Total revenue value of these 36 items is well over $1000, not to mention the $300 mercari is holding from by balance. Mercari sucks. Selling loose (unset) precious gemstones such as rubies, sapphires, Like other sites, you simply upload pictures of the item, along with a description and price. At the cost of those of us that have not stood up and challenged them. If you as a seller skip this step, Mercari will automatically rate the transaction with five stars. Mercari prohibits the listing or sale of any item that is set forth in the Where in the article and comments do you see anything that would cause you to come to your conclusion? #m13166668176 for $ 27.00 plus tax and shipping cost. To avoid having your account be at risk for suspension, be sure to learn more about the prohibited Mercari items, which we'll be discussing in this blog. If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines .. view details So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. As soon as I did that I received a message in mercari stating I must stop the charge dispute or they would cancel my account. All products and company names are trademarks or registered trademarks of their respective holders. Look at other listings to get an idea of how much a particular item sells in the market, but be careful not to sell your item too cheaply. In the event that the seller confirms the shipment but you havent received the tracking details from the seller after 7 days of purchase, you are eligible to immediately cancel your order from your Order Status page. Payments are processed on the site, preventing fraud or scamming people through the site. You cannot leave a negative review for a bad seller in that situation. For example, if you are selling a wedding dress, explain to the Mercari shoppers what a magical wedding that was. Your information was really helpful. So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. Bunch of thieves that dont give a f*** about you once they get your money. STAY AWAY! 1. MERCARI REVIEW Just go to The California. Note: For brand-name products, serial numbers or receipts must be New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Now I realize Ive fallen for a blow. What you can sell on Mercari? Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. Its not a good place to be a seller. Hashtags are optional, and give you more opportunities to appear for searches. Think you dont have anything worth selling? How it works: Mercari charges a flat 10 percent fee, no matter the price of the sale, so for more expensive items, this site can help you earn more on each piece. Mercari may not be used to sell any of the following products or services: Anything illegal Drugs including: Illegal drugs or narcotics Prescription medicines or devices, pharmaceuticals, or behind the counter drugs Products, tools, or services specifically offered or intended to be used to create or use drugs Mercari is total crap. . Look. Mercari doesnt go the extra mile to ban or punish scammers. However, if you are found guilty, then you will need to say goodbye to the marketplace. However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. MY REVIEWS WILL NOT BE KIND. Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. What is my best course of action to get my money back? I brought a coach purse from Katherin Aucoin. Any outfit that locks you in this tightly cant be trusted in my opinion! The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Hey Jessica, It depends! In addition to that, Mercari will give you a badge of Fast responder if you chat with your shoppers within 24 hours of getting a message; which further makes you stand out as a seller. Mercari should have refunded you I think thats wrong if you asked the questions to the seller of what specific lens it is. Please, let me know in the comments below. Read on for little-known things people actually want (and that most of us have around the house) that you can sell on Mercari. I only noticed two, maybe three, apparent misstatements, the like of which would be caught by an editor, or a fresh set of eyes, e.g.. referencing Buyer, when seller seems to be whats indicated. If you attempt to sell prohibited items according to Mercari's guidelines, your account will be suspended, and all your transactions will be canceled. First scam was BAD ENOUGH, I received jeans containing human blood in the crotch area NOT A STAIN, ACTUAL BLOOD. Some of my items are STILL listed. Be sure to explain in detail what the issue is and provide images and if applicable. The details section helps Mercari surface the right products for shoppers, so make sure you fill out these 4 questions. This company is nothing but a scam. Taxidermy, wet specimens or trafficked materials (such as ivory or shark This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. Some shoppers might be looking to bargain, so be prepared to negotiate. Mercari has buyer protection in place to keep the buyers safe. It's not only eBay policy you are violating, but federal copyright law. ), Items used for identity theft or scammers, Financial products (ex. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. Both state and federal laws prohibit this type of conduct. Avoid sellers whose listings lack enough details about their items. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. Mercari a complete scam for buyers. You claim the buyer lied to me about receiving the item.. What outrageous lie and l want something done. confiscated according to the regulations of the Code of Criminal Coach Purse After this last step, youre ready to list it! The package was picked up by our regular USPS carrier on 9/28. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). Mercari failed to protect the buyer despite what they claim. Required fields are marked *, document.getElementById("comment").setAttribute( "id", "a604b3101a15b9cf9b0a3adedef270c6" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" );Comment *. If you want the easiest shipping method, use Mercari Shipping. games, Advertisements or listings for objects being sought, Items you do not currently have, or that are on order, or will be New here? However, if your order hasnt arrived even after 7 days, you are eligible to cancel your order and get a refund even if the item is sent by the seller. I ordered an item and they said they notified the seller and Im out my money because they never sent it. plus it's not like the person who decides whether to say it's authentic or fake is an expert on the item, perhaps sending them proof on where you got them and all that can help, i haven't sold anything since the shipping rate update, been getting quite a lot of new buyers that low ball like crazy that increases offer by $1 each time until i told them no. If you got new fitness equipment recently and now your old set of dumbbells is collecting dust, you can sell them on Mercari Local and skip the shipping. now returning it for no proper reason and they approved her request THAT is outrageous to buy something and NOT have the customer service to make it right. You should have received a refund for them misrepresenting it. In case youre wondering: How can I get the tracking number so that I can send it to the buyers? How to ship on Mercari will depend on which of the four methods you selected, but in any case its very intuitive. So basically they're useless, powerless, to do anything about most situations. As such, pictures are one of the few items buyers use to determine if they want to buy, so make sure your photos are on point. I WILL NEVER ORDER THRU MERCARI EVER AGAIN. Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . If you want to use the Mercari app, youll have to download it from an App Store or Google Play, and of course, set up an account. (Youve got to taste it defore you buy IT) With Mercari I am going to go for it. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. FDA restricted items such as food, homemade food, food supplements, If the seller is at fault, Mercari will accept the buyers return request to get a refund. The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it.