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Well done! But being confident in my abilities as a newer worker in our field, I am very comfortable starting at the entry-level of pay for this position and working my way up with experience. This sounds like a very collaborative workplace. The status says no longer consider for the position. Every day I learn something, and that's because I choose to get better. I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". I make sure to practice empathy. I understand that it's part of the job. ", "I am an avid fan of Google alerts! Find additional company focused interview questions by practicing from one of our industry sets. You can consider improving this response by explaining why. ", "Having worked in the healthcare field for seven years now, I have really grown to appreciate the importance of continuing medical education and I jump at any chance to further my knowledge base in the field. I love working with like-minded people who set challenging goals for themselves. But I want to be upfront, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. I interviewed at Kaiser Permanente Interview 4 Rounds of interviews: 1) interview with the recruiter 2) panel interview with the team 3) leadership interview 4) case study interview I think the challenge is scheduling- this is a lot of time to go back and forth with one company. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted with other tasks. I hope to involve them in various Kaiser community volunteering opportunities.". ", "I work good with minimum supervision, but I also enjoy working with a team. Did you consider how leaving AMA would impact his health and well-being? That question can start up a great conversation, and you may learn a thing or two as well. Patient care is a privilege, and I respect the role I have in clinical care and the part other people have. How to Answer: Why Do You Want to Work Here? With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. What is important to them is that you are cognizant of your own personal shortcomings. I have worked well with diverse co-workers and believe I will be a good fit for Kaiser.". Deadline: October 5, 2022. Balancing empathy with honesty is key when communicating bad news. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. Kaiser Permanente interview details in Atlanta: 95 interview questions and 76 interview reviews posted anonymously by Kaiser Permanente interview candidates. I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. I would plan to make a positive impact very quickly by conducting training with staff and implementing a code of conduct within the clinic. Share your strengths as a problem solver, and the ability that you would come up with innovative solutions on the job at Kaiser Permanente. I think the right answer is, 'of course, but not for long!' What questions did they ask during your interview at Kaiser Permanente? With the new information you have gained during the interview, think about the job and consider if the offer is what you need and want. If posed a question like this during your time with them, your interviewer will be looking to hear that your own patient care philosophy is a great match for Kaiser Permanente. In knowing that, I reached out to key players from our emergency department, nursing administration, and med/surgery unit to take part on our committee. Early in my career, I probably worried too much about the fear of failure with my patients. Also, when solving any problem, it is important to be able to identify as many possible solutions as possible in case one of them might not work out. I understand and agree that Kaiser Permanente may verify any and all information that I provide. Talk to the interviewer about how you can maintain that appropriate balance for yourself. In a community-type setting, my main goal is to build relationships with my patients to keep them coming back to me for their care. I think it's okay to be moved by someone else's experience, but I don't need to make it mine. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. This helps the interviewer evaluate how quickly you could assimilate into the team and how your approach to work would fit with the team. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. I make sure the on hands are right for the computer to order what's on auto order. We all come from different backgrounds, different educations, and different points of view and I truly respect the views of all people to help our team function at its best. Would it ensure efficient workflows or more timely responses to other departments? ", "From a young age, I was raised around a farm and animals are a huge part of my life. I believe that building a strong rapport with patients through trust, empathy, and compassion is the key to a successful healthcare organization and I can't wait to bring these qualities to the patients of Kaiser Permanente. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I am to terminate someone's employment, I don't sugarcoat the reasons why. Read our Terms of Use for more information. A career in healthcare can be emotional at times; however, I choose to focus on the positives. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". You've chosen a powerful example that can help make you a more memorable candidate. ", "I was working in a clinic where the primary population was low income. As a successful nurse, at this point in my career, I got to where I am at today by providing the best customer service in the clinical environment by building great relationships with my patients. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. This approach has greatly reduced in-house issues related to communication. I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. I had 2 interviews with kaiser received and offer within a week. Discuss the ways that you would build strong and healthy relationships if hired. Using a text messaging system, health care giant Kaiser Permanente signs up more than 11,000 of its neediest California members for government subsidies from CalFresh, so they can buy groceries. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. The success of Kaiser Permanente thrives on the accuracy of information and organization in all work that they do. You are responsible for employing over 300 000 professionals, a third of them being nurses and doctors. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. Discuss with the interviewer what you would expect for compensation if offered this position. "I once worked in a very difficult environment and toxicity really started with our leader. Health benefits. Looking back, my initiative to involve others was key in making the new procedure work for the entire organization. Second, I want to be the best at what I do. I am a people person and build relationships with my coworkers and patients alike. Ensure that your answer does not include a factor that would make you appear unfit for the job that you are interviewing for and reiterate how you effectively handle this stressor in your work. For medical ordering and inventory, I have used a variety of software and programs that were put to use by my organization. We do not have advertisements on our pages but we do try to make money through paid-memberships. "Every day at work, I remind myself that everyone I come across has their struggles. In a positive tone, discuss how you made the situation work! Perhaps you have a keen eye for detail. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. Prior to your interview, it will be important for you to research the role you are interviewing for and put some thought into how you will be able to deliver the best service to those you will be working closely with. I am always sure that when at home, my family gets my attention first. I learned a lot from this situation that I think I can bring to the Kaiser Permanente team. Do you utilize any computer programs or even apps on your phone to keep your tasks organized? At Kaiser Permanente, the most difficult side of working in the healthcare industry entails having difficult conversations with both colleagues and patients. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving. ", "Coming on board to the tight-knit team you have here at Kaiser Permanente, my first goal would be to get to know each and every person on the team and find out what I can do to make their job easier and more efficient. ", "I dislike when there's work politics. Wrapping your answer up by talking about something impactful you've learned by working with a diverse team illustrates that you are authentic when you say that you see the value in diversity and inclusion. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities. One for the clinic, one for me, and one for the patient. ", "I'm very interested in clinical research. In the end, we developed a user-friendly inventory and ordering system and we defined what roles in our clinic would be responsible for those duties. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. Depending on the role you are interviewing for at Kaiser Permanente, a majority of the work could be in a team-based environment. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. ", "I like my job, and I enjoy what I do. As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. It is not the ideal situation, but I have always adjusted for the good of the team. I have been working on it by asking for help; if I'm helping the pharmacist, I ask another tech to fill or input.". Dates shown above are approximate. If necessary for my own personal good, I don't hesitate to walk away from my desk and take a walk to calm my brain a bit before stepping back. I'm a good listener, and my coworkers and patients like that about me. Very good answer! There was not a formal method of teaching IR PAs. Permanente physicians and other providers at Kaiser Permanente are dedicated to helping to make life easier for you by keeping you on schedule with your important medical appointments. Prior to your interview, try to think of some keywords that define your compassion and empathy for others in the work that you do. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position. As you answer this question with a specific example from your past, reiterate to your interviewer that you have excellent verbal communication skills and listening skills that will help you be a great communicator on their team at Kaiser Permanente. These are all excellent skills to have, and you sound very talented! "Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. Also, I am organized, bilingual, and I have pharmaceutical knowledge. When I went to continue my rounds, another patient had tried to get out of bed to make it to the bathroom and had suffered a fall. As you answer, talk about how the diverse environment helped you grow and thrive and how you helped foster a culture of inclusion. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. Try to do the best I can for patients and remember always to be compassionate with them and treat them like I want my family members to be treated, and go the extra mile helping them.". I believe that, if asked, my colleagues and supervisor would say the same about me. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. We also met the needs of our team by protecting the positive culture we had worked so hard to create. It's great that you are working on asking for help from a variety of people when needed. In the early morning hours, I was tending to a patient that was still wide awake and we ended up conversing for some time. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (57) Medical Assistant (49) Customer Service Representative (49) Intern (44) You've shared a pertinent example that illustrates you know how to deliver difficult news in a professional setting. where i concurrently pursued a degree in both nursing and biological sciences. Consider the skills and qualities that help you successfully face problems on the job and be sure to reiterate them to your interviewer. ", "I'm a very detailed and organized person. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance. "Whether I am doing an independent project or working in a team environment, I always give my best. One is ABC, and the other is XYZ. ", "I would describe myself as a hard worker. Tell the interviewer what your impact goal is, should you be the successful candidate for the job. I even talk about what they are going through. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. Instead of scheduling, they had these 'drop-in mornings' with a common waiting room. You can strengthen this response further by sharing how you see your communication skills benefit your team or patients in the role you're applying to. Upon using my reflective listening skills to calm them down, I took the extra time required to walk the customer through every line item on their billing statement until they fully understood each item. ", "In my current role as the lead scheduler, I am responsible for making the schedules for the schedulers in three different departments. At the end of the day, many role titles are fluid. At Kaiser Permanente, there may come a time when you have to calm down a situation with an angered patient, family member, or colleague. No matter how you answer, your interviewer will be looking to hear that you can overcome any negative work environment and express your ability to do so by talking about a time you overcame a tough situation in the past. ", "I have the basic procedural skills for this team position. The size of Kaiser Permanente and the number of employees here make the fact that diversity is of utmost importance, and I know that I would thrive in this environment. ", "My main reason for pursuing a career in healthcare was due to my compassionate nature with people. ", "To me, it means to have a positive attitude to patients, smile and make them feel comfortable, answer any question they have, or resolve any issues they have. You can improve your response by assuring the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. Kaiser has over 300,000 employees with a large diverse workforce. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. Excellent! We will re-assess in December, but it seems to be working very well. Tell me about yourself. My coworkers and patients always have an easy time talking to me and bouncing new ideas my way. I am looking forward to getting into the routine of a career again. Your interviewer would like to know how your communication skills have benefited your team in the past. If I am offered a position with Kaiser Permanente, you will never find me to be disorganized! I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. I work good under stressful situations, and I'm good at resolving patients' problems.". I volunteer with their organizations in various roles. Our interview questions and answers do not represent any organization, school, or company on our site. Your application includes personal information, transcripts, meaningful experiences, essays, letters of recommendation signed on official letterhead, and MCAT scores. The sheer size of Kaiser Permanente makes them a very culturally diverse organization. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". I don't know what the patient could be going through, but showing I care for them and treating them like family will make a difference for them to feel better. Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. . When not at work, I spend many days outdoors with my family and I have found that time in the woods or on the water help refresh my body and prepare me well for the next time I step into my job. When I hit my 20's, it was so important to me to learn about other cultures. "I would describe my personality as approachable, light-hearted, and positive. List several ways that you receive your industry knowledge and stay on top of trends. We had a lot of concerns with patients not showing up for appointments when expected. I don't like environments that are littered with negativity, but always do my best to remain positive in these situations. They are also looking to hear that you understand the greater role this job plays in providing excellent service to the patients and fellow colleagues that you would be serving in this role. Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. I get along well with others and work well as a team.". Are there any specific action steps you would need to take to reach your goal of becoming a PA? Stress can often be a regular part of the day-to-day work experience, especially in healthcare. ", "My position at Kaiser is a Radiology Physician Assistant. If I were to be offered this position, I would look forward to bringing these services to this area as well. This is a great start! The application opens in early May. If possible, also try to mention which programs or software you are experienced in when it comes to ordering or doing inventory. The challenges are learning how each new hire learns and the best approach to teaching each new hire.". In looking to hire you on their team, your interviewer would like to ensure that you are set up for success from the start at Kaiser Permanente. To help you prepare for a Kaiser Permanente job interview, here are 35 interview questions and answer examples. Once he agreed to proceed, I informed the department staff of the urgency and expedited the transfer of the patient, which saved his life. Talk to your interviewer about continuing education you have participated in recently, any conferences you regularly attend, or any seminars you have taken in your field. While we are all human and make mistakes, the key to this question for your interviewer is how you handle the aftermath of a mistake to make things right. Be upfront and honest on your career goals with your interviewer and make sure that your interest falls within the realm of the position that you are interviewing for. I have been responsible for maintaining supplies on the general surgery ward for five years. Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. With my coworkers, I am the person that is usually quiet and takes in as much information as possible when we are in a problem-solving environment. Rest assured, I would be a great ambassador of positive relationships for Kaiser Permanente. This is a great response, and it shows that you truly do care about the people that you come across every day. Do you consider yourself a compassionate person? Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. ", "I am super focused when I am stressed so I can make sure everything is done and correct. In addition to this, I also subscribe to a couple of medical-related journals, including the NEJM. Takes notes when I have to and double-check my work to make sure it's done right like typing prescriptions. Learning fast is a wonderful way to serve your customers and help your new team to be a strong as possible. "I have worked with diverse groups of people most of my career, including my time in college. I carry around a notebook and write down important facts if I think there is a chance I will forget them. ", "I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. ", "As a certified pharmacy tech, I have to continue learning. I would need to be trained in the new procedures. I cannot take on every step of a project all of the time. I take the time to listen and reflect back to ensure that I am providing the best care possible. The patient was angry and threatened to leave AMA. I consider myself to be a strong relationship builder and take pride in my people skills. If I promise any follow-up to my students, I do so in a timely manner. ", "I believe I am a great problem solver because I am sure to gather as many facts as possible in any given situation. ", "Once I was filling a prescription for 90 days 90 tablets. Behavioral 3. ", "I was helping a customer once who came to pick up her injectable prescription. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. We now offer a text messaging program to all Kaiser Permanente members (standard message and data rates may apply from your wireless carrier). I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". In looking to start this new position with Kaiser Permanente, it is essential to set a goal on how you will make a positive impact quickly after being hired. Your answer should include your ability to be patient, kind, and confirming to best answer this question. I now enjoy learning about different cultures from my co-workers and understanding their points of view on work topics. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. ", "When you work in a diverse team and with patients, you will encounter difficult personalities.