Can You Sell A Car With Expired Registration Texas, Famous Singers From West Midlands, Steve Hansen Ex Wife, Odes Dominator 800 Parts Manual, What Happened To Tracey Anthony Kare 11, Articles R

GMC registration 6050673. Brave NHS staff have told of how they ran on adrenaline in the early days of the Covid-19 crisis and are now facing the post-traumatic stress effect. Even for staff who are experienced in end of life care, the situation was difficult to comprehend with families having to say goodbye to loved ones via video call. The Trust has access to a range of residential accommodation, for examplesingle bedrooms orcouple sized flats, all at affordable rental prices. Patient Advice and Liaison Service (PALS), Smoking in our hospitals and support to quit, Transition from children to adult services, Emergency department at Royal Derby Hospital, Emergency department at Queen's Hospital Burton, Childrens emergency department at Royal Derby Hospital, Maternity Services post coronavirus pandemic, Getting to Samuel Johnson Community Hospital, Contact Samuel Johnson Community Hospital, Parking at Samuel Johnson Community Hospital, Maps of Samuel Johnson Community Hospital, Getting to Florence Nightingale Community Hospital, About Florence Nightingale Community Hospital, Contact Florence Nightingale Community Hospital, Ward information for Florence Nightingale Community Hospital, Parking at Florence Nightingale Community Hospital, Maps of Florence Nightingale Community Hospital, Getting to Sir Robert Peel Community Hospital, Contact Sir Robert Peel Community Hospital, Parking at Sir Robert Peel Community Hospital, Maps of Sir Robert Peel Community Hospital, Allied health professionals (AHPs) and healthcare scientists (HCS), Admin and Clerical college course at UHDB, Resuscitation and Simulation Department at UHDB, Medical education at Royal Derby Hospital, National Centre of Rehabilitation Education (NCORE), Exceptional Care Together Strategy 2020-2025, How we are managed, and the NHS constitution, Maternity learning review publication 2023, Patient research frequently asked questions, Standard operation procedures and policies, Derby Clinical Trials Support Unit (CTSU), Standard operating procedures (SOPs) and policies. The trust said security staff at the hospital already wore bodycams, but two more will be given to the A&E escalation manager and the nurse in charge. A member of staff is reported to have cried as they told the review team: I am not happy, I have always loved being a nurse and working for the NHS, but I cant keep this up, this pace, this speed, this total lack of care over me, us, and our patients., A further member of Royal Derby staff said: I love my job, my role, but this has defeated me, I want to leave and never come back. They suggested a Care Quality Commission inspection could see services closed down if they were to see the catalogue of F-ups on display in the emergency department. Good Morning Mr Thomas It was very kind of you to take the time to write to the hospital; We are pleased to hear that you had a positive experience and that you wish to express your grateful thanks to the staff in the Rheumatology Clinic at the Royal Derby Hospital. Menu Insights into Royal Derby Hospital Based on 6 survey responses What people like General feeling of work happiness Fair pay for job Time and location flexibility Areas for improvement Energising work tasks Support from manager Inclusive work environment 5.0 Great place to work Administrator (Current Employee) - Derby - 1 February 2021 Or by navigating to the user icon in the top right. Saturday Night Takeaway viewers call out 'fake' game as they spot same thing, Ant and Dec issue apology as Saturday Night Takeaway flooded with complaints, The Geordie duo apologised over disruption to viewers, Ant McPartlin so irritated he breaks rules during Saturday Night Takeaway game, The Geordie star was exasperated as he they played Ring My Bell, ITV Saturday Night Takeaway viewers baffled by Dec's 'suspicious' habit, The TV presenter distracted viewers as he constantly repeated a phrase, BBC Michael McIntyre's The Wheel viewers distracted by same thing within minutes of show starting, The third series of the show kicked off on Saturday night, Aston Villa player ratings vs Crystal Palace: Cash and McGinn decent, Kamara injury concern, Heres the verdict from Villa Park as Aston Villa record back-to-back victories in the Premier League following last weeks win over Everton, I visited Midland village people are desperate to live in - but found some want out, The quaint village, near Wolverhampton, was recently ranked among England's most-sought after residential hotspots - but some villagers say it is 'going downhill', John Eustace debate ignites amid damning Birmingham City stat, Latest Birmingham City news as fans react to Blues' draw with Wigan Athletic in the Championship, Special police stop and search powers to continue for another eight hours across Birmingham, Police said Section 60 powers allows them to 'stop and search people we suspect may be involved in violence involving weapons, without the need to have reasonable grounds', Plane crashes as public warned to avoid area, Police officers have closed part of the road after the light aircraft crashed, Girlfriend jailed after concocting fake alibi for hitman who was hired to kill, Pamiela OConnor, 38, lied to police about her then-partner's whereabouts following a shooting near Sutton Coldfield, Brum's vibrant 'hidden' indoor market full of unusual items introduces a new caf to fuel shoppers, As well as stalls selling items from vintage clothes and antiques to candles, CDs and crystals, you can dine on Goan goodies, Huge boom caught on video in Midlands as police say 'no concern', Aaron happened to be filming his car at the time the huge bang thundered across the Midlands, Tom Cruise back at Asha's Restaurant for lunch in a new guise, Eighteen months after Mission: Impossible and Top Gun superstar Tom Cruise was photographed outside of Asha's Restaurant in Birmingham city centre an even shorter Spitting Image version was spotted in black leathers, I did a weekly shop at markets instead of Tesco and got expired milk - but I'm tempted to return, This is what happened when I shopped at Birmingham's famous Bull Ring markets instead of Tesco, The 'hidden gem' beach three hours from Birmingham named best in UK, Gorleston-on-Sea in Norfolk was also named 12th best beach in Europe by Tripadvisor, First picture of violent Selfridges shoplifter who strangled female guard, Nathan Williams who had admitted theft and strangulation, was jailed for 16 months, Drug dealer who sent out flare messages sent back to jail after cops catch him with 18-inch machete, Sheraz Hussain, 27, returned to drug dealing after being released from prison, Terminally-ill mum, just 34, marries in hospital thanks to kind-hearted QE nurses, Lacey Page's daughters were bridesmaids at emotional ceremony, Unique chance to tour listed New Street Station Signal Box, Members of the public can enter a ballot for a one-day-only chance to see inside the recently decommissioned Grade II listed New Street Station signal box - but anyone hoping to travel there by train could be hit by industrial action. This, staff said, made them feel like they had lost their humanity and was causing them to suffocate, with alleged repeated accusations from leadership that employees are not working hard or fast enough and were the cause of flow issues throughout the entire hospital. Susie is one of the most experienced consultants in Accident and Emergency and works with both adults and children. The Royal Derby has 1,159 beds and provides state-of-the-art care to around one million patients from Derby and the surrounding areas every year. Patient Advice and Liaison Service (PALS), Smoking in our hospitals and support to quit, Transition from children to adult services, Emergency department at Royal Derby Hospital, Emergency department at Queen's Hospital Burton, Childrens emergency department at Royal Derby Hospital, Maternity Services post coronavirus pandemic, Getting to Samuel Johnson Community Hospital, Contact Samuel Johnson Community Hospital, Parking at Samuel Johnson Community Hospital, Maps of Samuel Johnson Community Hospital, Getting to Florence Nightingale Community Hospital, About Florence Nightingale Community Hospital, Contact Florence Nightingale Community Hospital, Ward information for Florence Nightingale Community Hospital, Parking at Florence Nightingale Community Hospital, Maps of Florence Nightingale Community Hospital, Getting to Sir Robert Peel Community Hospital, Contact Sir Robert Peel Community Hospital, Parking at Sir Robert Peel Community Hospital, Maps of Sir Robert Peel Community Hospital, Allied health professionals (AHPs) and healthcare scientists (HCS), Admin and Clerical college course at UHDB, Resuscitation and Simulation Department at UHDB, Medical education at Royal Derby Hospital, National Centre of Rehabilitation Education (NCORE), Exceptional Care Together Strategy 2020-2025, How we are managed, and the NHS constitution, Maternity learning review publication 2023, Patient research frequently asked questions, Standard operation procedures and policies, Derby Clinical Trials Support Unit (CTSU), Standard operating procedures (SOPs) and policies, Download a map of all floor levels at Royal Derby Hospital [pdf] 3MB, View Trent Barton Royal Derby Hospital bus service (opens in new window) >, View Trent Barton Mickleover bus service (opens in new window) >, View the Villager V1 & V2 bus route (opens in new window) >, View the X38 to Burton fast bus route (opens in new window) >, Manage your appointment at Royal Derby Hospital >. The following services are provided by Derbyshire Healthcare NHS Foundation Trust at the Royal Derby Hospital: Find out more about our learning disabilities service. Watching it unfold in the news from around the world, we braced ourselves for it to hit.. 90% of staff have had Covid-19 vaccines, including 83% of black, Asian and minority ethnic staff - said to be one of the highest uptakes among BAME staff in the region. As part of an ongoing programme of support around staff wellbeing, colleagues were encouraged to share raw thoughts and feelings through these series of confidential conversations and group sessions and Im very grateful they did and I want them to know they can keep talking to us. Derby DE22 3NE. She added: We have missed many things too. Dr Krishnan Subramanian, a. Derby We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Switchboard: 01332 340 131 Emergency Department reception: 01332 783 111 Departments and services. Emma Thorne Drugs used to target HER2-positive invasive breast cancer may also be successful in treating women in the first stages of the disease, researchers at The University of Uttoxeter Road In November, Royal Derby's A&E was seeing an average of 541 Type 1 (high priority) attendances each day, with attendances across the network 11 per cent higher than before the pandemic . Across our hospitals we have restaurants open seven days a week, where all our staff can receive a discount. She said overnight some staff shielded and others were redeployed to other areas. Royal Derby Hospital, Uttoxeter Road, Derby DE22 3NE Tel: 01332 340131 The following services are provided by Derbyshire Healthcare NHS Foundation Trust at the Royal Derby Hospital: CAMHS RISE Learning disabilities acute liaison nurse Paediatric liaison service Psychiatric liaison service Map This means that we may include adverts from us and third parties based on our knowledge of you. Where to get urgent treatment for minor injuries and illnesses? One of the hospital's nurses said abuse of staff had worsened during Covid. Drastic issues with staff shortages, low morale, sickness and burnout at Royal Derby Hospital's emergency department are posing risks to patient safety, a leaked report claims. Heres a selection of what you can expect at UHDB: We want to make your move to UHDB as easy as possible. Something went wrong, please try again later. As an employer, it is our duty to provide you with a significant contribution towards your pension. During these talks, staff reported they were frequently driven to tears due to the stress and exhaustion of their roles and the pressure they face from leadership, including the trusts board itself. Meanwhile, in January, 295 patients waited more than 12 hours for care at the trust after being found in need of admission - many years worth of breaches, by pre-pandemic standards, in one month. This hadnt happened in our life time before. This situation is said to have improved. Send your story ideas to eastmidsnews@bbc.co.uk. Review titled Royal Derby Hospital . Where to get urgent treatment for minor injuries and illnesses? Mr Tildsley qualified in 2002 at University of Aberdeen and went on to train in Ophthalmology in Inverness, Aberdeen, Glasgow and Nottingham. Read more - Mums protest outside council house against 'forced' home schooling. I never signed up for pushing staff into the ground. ITV Dancing On Ice judge Christopher announced Jayne is out of surgery - and it was a success. Find out more about our paediatric liaison service. University Hospitals of Derby and Burton NHS FT. @UHDBTrust. View information on location, price, availability and restrictions for all of our Royal Derby Hospital parking spaces - or for total peace of mind, book one of our 62 reservable spaces to guarantee your spot in advance, with prices starting at just per day. I will say that, currently, I do not know of any harm that has come to patients. Operated drive-thru services including taking orders, handling payments, and . At conservative gathering, Trump is still the favourite. The hospital can be accessed via the A38, A52, A50 and the M1, off Junction 25. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Employees in the department claimed the level of underqualified and inexperienced staff was unsafe and potentially negligent and criminal, with the department in urgent need of both more staff and more experienced staff to provide sufficient support and expertise. She added: These areas were given up to us almost overnight so we could convert them into ICU beds. The hospital, which had become quite dilapidated, was demolished in September 2006. Craig Smith managed to make it to the mum's bed at the Royal Derby Hospital after convincing staff he was her brother. Staff at the Royal Derby Hospital raised concerns about the consultant's care in late 2018, which prompted an investigation into 193 former patients. Working in a Low Secure Forensics Ward Safeguarding Adults Lead Trainer (levels 1-3) and course designer for the whole of Derbyshire Healthcare NHS Foundation Trust including achieving CQC requirements. Derby DE24 39,119 a year Full-time Produce outstanding written reports based on your nursing assessments & observations. Royal Derby Hospital was rated Good by the CQC in October 2020 and the trust as a whole was rated Good in June 2021. ABCDEFGHIJKLMNOPQRSTUVWYZ, Nursing and Patient Experience Consultants, Oral and Maxillofacial Surgery Consultants, Trauma and Orthopaedic Surgery Consultants, Musculoskeletal Health Questionnaire (MSK-HQ), Occupational and vocational rehabilitation, Audiology at Royal Derby Hospital and Florence Nightingale Community Hospital, Audiology service changes during coronavirus, Cardiology (heart) at Queen's Hospital Burton, Cardiology (heart) at Royal Derby Hospital, Coronavirus (Covid-19) recovery and advice for high risk and vulnerable patients. Yet Smith was actually stalking her and already had a restraining. Royal Derby Hospital, A further member of Royal Derby Hospital emergency department staff said: The sheer exhaustion of it all, we are all just so tired. A member of the Royal Derby emergency department, whose identity we have kept anonymous, said: We are so stressed and this ultimately leads to worse care and potentially outcomes for patients. Read about our approach to external linking. [It is] sink or swim training.. We continue to talk about all the positives that have come from the pandemic; the teamwork, the camaraderie, helping each other through hard times and how it has given us the opportunity to make so many new friends, relationships and connections with others key departments around us., Pictured left to right is Beth Harvey, Caroline Swan and Dawn Daykin. The department runs postgraduate courses for doctors, nurses and therapists; the department also runs a course for local GPs on common elective hand surgery conditions. McDonald's. Jul 2017 - Sep 20192 years 3 months. Burton and Derby hospitals made more than 12 million over four years from charging staff, patients and visitors to park. I was happy, but this is all just too difficult, it is chaos every moment. A new hospital was procured under a Private Finance Initiative contract to replace both the Derby City General Hospital and the Derbyshire Royal Infirmary in 2003. Royal Hospital Entrance, Royal Derby Hospital is 239 meters away, 5 min walk. There are 8 car parks for patients and visitors to choose from, based around the hospital off the internal loop road. Replied on 14 May 2021. "By giving it to key staff who are on the shop floor facing the violence themselves, they're in the right position to start the recording at the right time.". ICU raised funds to help provide our staff with a wellbeing room, to aid rest, help staff take time out when having a bad day, also providing refresh and refuel boxes to keep staff going. 17.3K Followers. It comes after it was announced East Midlands Ambulance Service (EMAS) would be one of 10 England ambulance trusts to receive bodycams. Listeners: Top listeners: skip_previous play_arrow skip_next Jamie Bamber plays Archie Hughes in Beyond Paradise on BBC One. But we have supported one another, used our wellbeing room, held our comfort pebbles and ate our way through the pandemic with copious amounts of food goodies kindly donated by the public.. Royal Derby Hospital in Uttoxeter New Road. View parking information at Royal Derby Hospital >. Three Royal Derby Hospital staff who worked through the pandemic, one of whom who had to leave her family home, have described the challenging time which has taken its toll on many staff. Exhausted hospital workers have been drive to tears by pressures facing Royal Derby Hospital's emergency department, a leaked report claims. Staff from a Mackworth business are taking on the role of the Easter bunny on Thursday (5th April), as they visit the Derby Royal Children's Hospital to hand out chocolate eggs and Easter gifts. Musculoskeletal Health Questionnaire (MSK-HQ), Occupational and vocational rehabilitation, Audiology at Royal Derby Hospital and Florence Nightingale Community Hospital, Audiology service changes during coronavirus, Cardiology (heart) at Queen's Hospital Burton, Cardiology (heart) at Royal Derby Hospital, Coronavirus (Covid-19) recovery and advice for high risk and vulnerable patients. Where to get urgent treatment for minor injuries and illnesses? She significantly reduced death rates by . The Trust has a comprehensive library with over 20,000 books, 2,000 e-books, 100 journals and 300 e-journals, the library provides free literature service for all our employees. Royal Derby Hospital consultant Dr James Woodard said: "[Security guards] are not always on site in the department at the right times. For more information on cycle routes, visit the Cycle Derby website. Ophthalmologist. Follow BBC East Midlands on Facebook, Twitter, or Instagram. 2023 BBC. The University Hospitals of Derby and. I have been extremely, from rhe vascular, theatre and ward 202 fot making me feel ar ease during my stay and all the care, I attended A & E by ambulance at 7:20 p.m. Monday 13 Feb and was admitted to the triage part of A &, Report an issue with the information on this page, Information supplied by University Hospital of Derby and Burton NHS Foundation Trust, University Hospital of Derby and Burton NHS Foundation Trust. A healthcare assistant at the Royal Derby Hospital is the latest NHS worker to have died after contracting coronavirus. We are a long-established specialist hand surgery centre within the Royal Derby Hospital that treats a wide range of conditions of the hand and wrist. Florence Nightingale OM RRC DStJ (/ n a t e l /; 12 May 1820 - 13 August 1910) was an English social reformer, statistician and the founder of modern nursing.Nightingale came to prominence while serving as a manager and trainer of nurses during the Crimean War, in which she organised care for wounded soldiers at Constantinople. Collaborated effectively with team members in a high-pressure work environment to deliver customer orders promptly, accurately and with care. The team on the Combined Assessment Unit pulled together and became a second family to us.. In doing so they will bring about real change as we build on their experiences to make improvements. Real Stories Of NHS Staff At Royal Derby Hospital | Superhospital E2 | Our Stories Our Stories 538K subscribers Subscribe 5.6K Share 440K views 1 year ago Hear the real stories of the amazing. She said: It has been an emotionally challenging time, as we have cared for a sadly significantly increased amount of patients in their last days of life. ICU/theatre educators undertook the mammoth task of up-skilling many extra staff who were redeployed or volunteered to come and work in ICU. Follow. Visit the Cycle Derby website (opens in new window) >, Patient Advice and Liaison Service (PALS) Patient Advice and Liaison Service (PALS), Smoking in our hospitals and support to quit, Transition from children to adult services, Emergency department at Royal Derby Hospital, Emergency department at Queen's Hospital Burton, Childrens emergency department at Royal Derby Hospital, Maternity Services post coronavirus pandemic, Getting to Samuel Johnson Community Hospital, Contact Samuel Johnson Community Hospital, Parking at Samuel Johnson Community Hospital, Maps of Samuel Johnson Community Hospital, Getting to Florence Nightingale Community Hospital, About Florence Nightingale Community Hospital, Contact Florence Nightingale Community Hospital, Ward information for Florence Nightingale Community Hospital, Parking at Florence Nightingale Community Hospital, Maps of Florence Nightingale Community Hospital, Getting to Sir Robert Peel Community Hospital, Contact Sir Robert Peel Community Hospital, Parking at Sir Robert Peel Community Hospital, Maps of Sir Robert Peel Community Hospital, Allied health professionals (AHPs) and healthcare scientists (HCS), Admin and Clerical college course at UHDB, Resuscitation and Simulation Department at UHDB, Medical education at Royal Derby Hospital, National Centre of Rehabilitation Education (NCORE), Exceptional Care Together Strategy 2020-2025, How we are managed, and the NHS constitution, Maternity learning review publication 2023, Patient research frequently asked questions, Standard operation procedures and policies, Derby Clinical Trials Support Unit (CTSU), Standard operating procedures (SOPs) and policies. The BBC is not responsible for the content of external sites. The wellbeing of those who provide frontline care is our priority and we have a number of staff support initiatives, including listening programmes such as these, on-the-day access to counselling and a wellbeing activity calendar. We also have maps postedaround the hospital, paper copies at the main entrance, andvolunteers who are happy to help you find your way once you arrive. We are seeing this already, but the cavalry is not coming.. DE23 Derby You are on a page with a charging area for electric cars in the city of Derby. Lovely ceramic texture workshop for NHS staff at the Royal Derby Hospital Medical museum last night, loving the Gorilla tile in particular! This means that we may include adverts from us and third parties based on our knowledge of you. With 35 operating theatres, four linear accelerators for treating cancer patients, two MRI scanners and a Da Vinci surgical robot, The Royal Derby provides the highest standards of care in a modern environment, ensuring the best possible care for you at all times. Caroline added: When I look at my colleagues during this unprecedented crisis, I am so very proud and amazed at how skilled they are. Find out by taking part in our quiz, Our county is the birthplace of dozens of celebrities, Most-viewed city properties on Zoopla - including home with own coach house, The top five houses, including two-bedroom and three-bedroom homes, would be great for first-time buyers or those wishing to start investing in property, Young driver smashes through gates in 'street race gone wrong', He got trapped after careering through the gates, Stolen Rolex, trapped cats and hotel arson probed by police this week, Officers have asked members of the public for help by issuing appeals, Anger at soil heap eyesore ruining view from new Persimmon homes in Chellaston, One local even says that it's ruining his chances with the ladies, Housing developers tips for buying a new home in Derbyshire, They say prospective buyers should 'keep calm and carry on'. Peartree is 1687 meters away, 22 min walk. At the Intensive Care Unit, Senior Sister Caroline Swan was preparing for the pandemic to hit in March. Telephone: 01332 785 156, Appointments The Queen's Medical Centre (popularly known as QMC, Queen's Med or Queen's) is a teaching hospital situated in Nottingham, England. The BBC is not responsible for the content of external sites. The trust which runs Burton's Queen's Hospital and the Royal. Exhausted hospital workers have been drive to tears by pressures facing Royal Derby Hospitals emergency department, a leaked report claims. It has made me value my time with my family more I missed being home. In the Macmillan unit, consultant Venkata is meeting one of the hospital's newest inpatients, Glynn, who has just been diagnosed with a tumour in his lung. It was mentally and physically challenging and I personally spent my 23rd birthday there, in the middle of May.. I also offered training and education. Musculoskeletal Health Questionnaire (MSK-HQ), Occupational and vocational rehabilitation, Audiology at Royal Derby Hospital and Florence Nightingale Community Hospital, Audiology service changes during coronavirus, Cardiology (heart) at Queen's Hospital Burton, Cardiology (heart) at Royal Derby Hospital, Coronavirus (Covid-19) recovery and advice for high risk and vulnerable patients. We understand that our employees have commitments outside of work; at UHDB we want to help our staff have a healthy balance between work life and childcare responsibilities. Now, the unit is caring for a combination of Covid patients and those in need of specialist symptom management and end of life care. Official Twitter page of University Hospitals of Derby and Burton NHS Foundation Trust. Something went wrong, please try again later. "Those attending A&E can be reassured the team continues to provide the highest standard of care possible at this stage of the pandemic. Royal Derby Hospital Hospital Littleover, Derbyshire Save Share Tips 13 "Lunches in restaurant are gr8 value but breakfast sucks" (3 Tips) "Great hospital, lovely staff " (3 Tips) See what your friends are saying about Royal Derby Hospital. I was new to the role learning everyday about how to respond to this new changing virus that we knew so little about. Return to previous menu Children's complex health - Derby and southern Derbyshire Children's occupational therapy and physiotherapy Children in care and adoption One member of staff, who appears to be responsible for some other employees within the team, is said to have broken down in tears as she told the review: I have never worked so hard in my career but let me say I never signed up for this. Address: Living in Derbyshire and Staffordshire Staff recognition Staff benefits Training, education and development Career pathways and clinical professions Allied health professionals (AHPs) and healthcare scientists (HCS) Lead Employer Radiology Medical and dental profession Nursing and midwifery pathways Pharmacy profession Training and education Derby, United Kingdom I was the sole project management resource in South Derbyshire Bowel Cancer Screening and I was accountable for planning and leading the implementation of the new Bowel. Here we were joined by six other healthcare workers that worked across the Trust who were taking similar measures to keep their vulnerable loved ones safe. I dont want to be a part of a trust who thinks this behaviour towards its staff is acceptable., Speaking further on the impact of the strain on staff, one employee said: We are on very thin ice. Staff are realising that talking to each other and sharing our feelings is paramount, just knowing what we are all feeling is normal and to be expected.. One member of staff said: I want to say yes, we all put our patients before our own needs, we take shorter or no breaks, we work harder for longer but hand on heart no, we cant be patient-focused in the true sense because we are all too busy, that is fact and our daily reality., A second member of the Royal Derby emergency department, who broke down in tears, said: No, we are not all patient-focused.