Your tickets will no longer be listed for others to buy. Yes Apparently it is actually AXS? Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. And you're done! Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Tickets Seat numbers it lists 13-16 ? All Rights Reserved. A full-service national event ticket marketplace. After completing the account information, you may buy, sell or manage any seats in your account. Can seats be transferred to someone who doesnt have an AXS account? Select the tickets to sell, and then set your price and selling options. Flew in for this show. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." After the switch, you will enter the email address you use to access the community in order to reset your password. totally rinky dink. Manage Cookie Preferences No paper tickets required. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. The gig has not been cancelled we just chose not to go. If you do not currently have an AXS account you will be instructed to create one during your purchase. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. The Fox Theater Foundation. Help us improve this article with your feedback. may not be valid. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Its up to you! The tickets will be delivered to the buyer automatically. OR. Can I have multiple tickets on one phone? Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Customer service all the way to your seat, 2000-2022 StubHub. Click the Sell button next to the event in your AXS Account. On the review page, click the Transfer button to send the tickets. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. If you already have an AXS account, the tickets will be transferred to your account automatically. i had the exact same problem. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Click the Transfer button next to the event in your AXS account. Create an account to follow your favorite communities and start taking part in conversations. If they already have an AXS account set up the tickets will go in their account automatically. If you already have an AXS account, the tickets will be transferred to your account automatically. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Have mobile tickets and cannot find barcode. Stubhub assured me my tickets would be available. 2021 Vivid Seats Ltd. All rights reserved. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Did you find it helpful? Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Never. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Nope. You may also review your transfers and purchase history at AXS.com. Lindsay is the author of this solution article. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. (*If you can't remember your password, tap. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Cookie Notice With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. How will I know if my transfer was successful? We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Sign into your AXS Account and click Listings. Yep! With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Otherwise you have until your friend creates an account to cancel the transfer. No. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Step 1: Download and Login into MLB Ballpark App. If you do not currently have an AXS account you will be instructed to create one during your purchase. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Then your friends can get in with their own phones using the AXS app. Follow the steps below to access the tickets: Did you find it helpful? having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Help us improve this article with your feedback. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Your guests will need to create an AXS account to receive tickets. Upcoming. Privacy Policy. If they already have an AXS account set up the tickets will go in their account automatically. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Bought tickets for a group? For more information, please see our I had flown from TX to NY for this show with my friend. Browse your upcoming events and tap the ticket icon for the game or event you would. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. If you do not currently have an AXS account you will be instructed to create one during your purchase. No. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Your Privacy Choices | All Rights Reserved. Sign into your AXS Account and click Listings. Easy! Privacy Policy. Hey guys, I just joined this group so if this isnt allowed lmk. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Show was postponed from June 2020 to July 2021 due to covid. No. There is no fee for transferring seats and you are allowed unlimited transfers. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. On the Review page, click the List Tickets button to finish. Just follow the simple steps to make the tickets officially yours. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Use of this website signifies your agreement to our. Click the Transfer button next to the event in your AXS account. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. AXS Mobile ID allows for convenience, flexibility and security. Use of this website signifies your agreement to our. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. What if my guests arrive at different times? Help us improve this article with your feedback. Open the App and sign in to see your tickets. Your guests will need to create an AXS account to receive tickets. Select the seats you would like to send. For more information, please see our When your tickets sell, youll receive an email informing you of the sale. axs allows you to transfer ticket you have bought from within the app. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) What is transfer? Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Most mobile transfer tickets will not be immediately available. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. I have a problem with AXS Tickets Are you having issues? Show the ticket in the App at the entrance and get them scanned to enter. Your tickets will no longer be listed for others to buy. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Yes No Still Need Help? AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. The Rockets App is free to download and available in the App Store or the Google Play Store. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Sorry we couldn't be helpful. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Remember, your friends can always transfer tickets back to you. Otherwise you have until your friend creates an account to cancel the transfer. The concert is tomorrow. Terms of Service | This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Have screenshots and stuff with timestamps to also prove this is a thing. Ability to transfer and/or sell tickets varies by show and is subject to change. may not be valid. Remember, your friends can always transfer tickets back to you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I was never able to get ahold of SH again. Use the same email you use on StubHub. Its up to the promoter, artist, or team if you can sell tickets or not. What are my options here? Here we are. Updated a few days later TL;DR: Call the merchant that issued the tickets. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Review listing information and choose Credit Card for payout. Theyll just have to create an AXS account to claim their tickets.