bt business contact

Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. In some cases, BT might need a little time to investigate your complaint and find the best course of action. That means you get fast, reliable speeds. In order to view the dashboard you will need to add The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. That looks like a residential order number rather than a Get answers to all your questions here. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Set up and alter your Direct Debits. BT business solutions Work faster, smarter, safer, and stay connected with your world. Monday - Saturday08:00 - 18:00Free from UK landlines. Weve updated our BT Business privacy policy. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h Contact BT Business. Price quoted only available on a 5-year term contract and applies to new circuits only. Prices ex VAT. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. More information and review your options. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. The solutions we sell are integral to modern life. track your order. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services The quickest and easiest way to contact us. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Download our Service Level Agreement to find out more. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board The Phone/Broadband/Fault Reference Number you have entered is invalid, please try This is just a tiny fraction of the information contained on BT Business' contact page! Heres how well help put things right. Otherwise, please make sure you've got a business reference and try again. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. Requesting a copy bill Check service status For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. Raise a general billing enquiry. Search The Phone Book from BT to find contact details of businesses across the UK. Dont miss our hassle-free ways to help yourself. Message. When people connect, there's no limit to the good they can do. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. Get in touch with our BTnet team to get your quote and get started with your dedicated private line. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. You can also find the BT opening hours so you dont call when the lines are closed. again. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. And if you do experience service stops, well provide money-back credit. Read more about our network latency here. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. Complete account control at your fingertips. View bills, set up and manage devices, check service status, speed and much more. In the latest release we've fixed some bugs to improve your experience using the BT Business app. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. Be confident about transforming your business. Has hybrid work affected my offices bandwidth needs. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. Rest assured that your call is really important . Search The Phone Book from BT to find contact details of businesses across the UK. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. All prices exclude 20% VAT. Best if you're on your mobile. Fix Problems and faults Contact Chat, phone, or email Contact us about. Subject to credit check, business registration and a 5-year minimum term. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. Use the contact options below once you have placed your order. If you need help quickly, use the other contact options. Hosting video calls. BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. We're sorry but you need to use a different order tracker for that reference. From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. a fault or order with your fault or order references. Get help for all your BT Business products and services. Cookies used for marketing and advertising purposes. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Weve even listed the BT opening hours so you dont make a phone call for nothing. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. Another great way to contact BT without calling is to use the BT live chat service. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. Connect your people and places with smart solutions tailored to your business. Mobile costs may vary. Online, report a fault with your broadband, phone, or BT email. Simply follow the instructions and you might not need to call BT Broadband. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. WhatsApp us, The quickest and easiest way to contact us. Adjust your speeds to align with your needs: it's internet that grows with you. When you have team members working from different locations, a connection you can rely on is more important than ever. This means no annoying lag or delays. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. We can only deal with BT Business accounts. Representative Office. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. When you run the tests online, well ask you simple questions, and let you know how well put things right. If you want to track a home order, click the button below. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. Mobile costs may vary. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. We only collect anonymous data. That's why we've been named as a leading service provider by Gartner. You can find our standard Terms and Conditions at www.bt.com/terms. Maybe there's a problem with your order. Our great-value business broadband offers fast speeds and a reliable connection. Fibre business broadband only 25.95/month. Its quick, easy and available 24/7. Offer ends 5 March 2023. Search The Phone Book from BT to find contact details of businesses across the UK. Lessons BT Business Teach Us the new account(s) in My Permissions.Go to My permissions. We needed to save money for the good of the Gosport and Fareham Academy Trust. Best if you're on your mobile. How does BTnet work with cloud applications? Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Search The Phone Book from BT to find contact details of businesses across the UK. If you have an issue you can find out if is just you, or impacting others in your area. We aim to fix any faults within five hours day, night, or weekends. It was ten times as fast for half the price. Faults and Orders dashboard. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. Using Wi-Fi that doesnt drop. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. Achieve a smarter digital future with our technology and business solutions for public sector providers. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. You need your billing account number. order and you'll shortly receive an email with an order number you can use to This price does not include in-life modifications, upgrades, or moves on existing services. Its consistent, reliable connectivity for your business. Your order number will look like one of these. Mobile costs may vary. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. How to Buy an Online Listing . By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. Business growth needs a rock-solid infrastructure. There are lots of quick and easy options to manage your . Discover solutions that are built for your business, whatever you do. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. If you need help quickly, use the other contact options. Discover SME solutions Want to write to us? Running cloud-based applications. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * Broadband & internet BTnet Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. Choose your leased line plan Compare leased line pricing and find the best fit for your business. It's a little bit too early to track your order yet. Data privacy and security practices may vary based on your use, region, and age. Suitable for smaller businesses who need more than what broadband can offer. Contact BT for help and support with your BT broadband, TV, home phone or mobile. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. Location. AGE UK LONDON Business Description. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. Download it now and use your device to be totally on top of things: View, pay, and download your bills. We always aim for 100% target availability, but sometimes things do go wrong. This will connect you with a BT Broadband Specialist so you can have a text conversation with them. BTnet Express From 50Mbps Ideal for smaller businesses Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? Sometimes we can identify and fix a fault at the same time. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. Log in to report a fault and youll go straight to the correct place to fix problems. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. By phone 0800 800154. Mobile costs may vary. Contact sales. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. Sharing files. Try contacting support if you still can't track your order. Get TalkTalk today for fast and cheap fibre broadband. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. Make sure you're always connected with mobile, broadband, phone systems and more. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Related Types of Business | Related Locations. IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. Change your UK billing address. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. Our SME solutions are for you. Well offer the fastest fix with the first available visit youre in control to change it. Safety starts with understanding how developers collect and share your data. A BTnet Leased Line not quite right for you? As your business grows, the demands on your internet connection grow too. Sorry, something went wrong. Contact BT . Small and medium businesses Got up to 250 employees? Get a 200Mbps leased line for 299/month (ex VAT). Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. If you add all your accounts Looking for help placing an order? The BT phone number and IVR options are available in the table below. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. By email Send message We aim to respond to your email within 48 hours - excluding weekends. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. Monday-Friday08:30 - 17:00Free from UK landlines. This means finding the right BT phone number can be more difficult than you first thought. Try contacting support if you still can't WhatsApp us, The quickest and easiest way to contact us. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. When you have a broadband connection, you share your bandwidth with others. Or ring us on : 0800 672 331 Register a complaint Contact If an engineer needs to fix the fault, you can choose the best time for them to visit. Monday - Friday. Discover solutions that are built for your business, whatever you do. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. Download it now to be totally on top of things: View, pay, and download your bills. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. We are processing your online Search The Phone Book from BT to find contact details of businesses across the UK. Compare leased line pricing and find the best fit for your business. There are no limits to what people can do when they connect. Search The Phone Book from BT to find contact details of businesses across the UK. Visit our online customer service help and support areas Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. It is chaired by the chief executive. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. BT Business App Save time, manage your account, and check your services at your fingertips If you have a complaint about BT, there are several ways in which you can make a BT complaint. A business leased line, on the other hand, is a dedicated line just for you. From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. 0330-123-4567 from a mobile Starts with two letters followed by six or seven alphanumeric. The Phone Book ; The Phone Book Find a Business. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. You can do lots of things without picking up the phone. We're here to keep your teams connected as the trusted partner of businesses around the globe. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update.

bt business contact 2023