Follow the steps to complete the installation process using QuickConnect. Theutilities menugives you access to several additional tools to manage and test your modem. 8.8. This page is for CenturyLink modems that look like this: For the following models: Before you start, make sure to read the complete instructions below for the best results. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Fast and strong wifi signal. Press J to jump to the feed. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Once the light is green, you're connected to the internet and you can get online! Wireless security settings. Have you purchased a new Axon (Greenwave)Axon (Greenwave) C4000orZyxel C4000series modem from Brightspeed and are putting the service together on your own? 5 Gigabit ports (1 WAN + 4 LAN) Smart Connect - Intelligently selects the fastest WiFi band for every device connection. Option 2 is probably the simplest and is a good choice. This article describes how to configure your internet connection using any C4000 router or modem. Website blocking. Continue to the Internet connection Setup. Select the AP Mode radio button. Once it turns green, you can try pressing it again to connect. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. In this video, we'll show you step-by-step how to install your C4000 Modem. Plug other end of Ethernet cable into the your home phone line. The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. Wait until after 7 p.m. on the service start date to attempt setup. Once the light is green, you're connected to the internet and you can get online! Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik The Brightspeed network hasn't yet been connected at your address. If the automatic connection is not successful, check your connections and restart the Device. About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. The status light ring will change colors as it goes through the installation process, to show you its connection status. 3. Use a DSL splitter to plug a phone and a modem into one wall jack. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. I have a CenturyLink C4000LG modem/router. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. Create an account to follow your favorite communities and start taking part in conversations. What if all the lights on the modem are off? If your service has already been activated, you might get a message earlier in the day. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". Network security types, explained. Theutilities menugives you access to several additional tools to manage and test your modem. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. 9.4. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Please try another jack orchat with usfor further help. Before finishing the installation procedure, there are a few things you should be aware of. The LED ring in the center of the C4000XG will light up green upon full internet access. You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. Third party marks are the property of their respective owners. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Look for an email with your order confirmation details and an order status tracking link. Filters are not included in your modem kit. There are some things you need to know before completing the installation process. If it is Red, please contact CenturyLink For an optimal experience, we recommendupdating your browser. View Product. This means your modem is connected to our network and the line is active. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Call tech support back and tell them your modem is in a "walled garden" state. Below are some of the most common questions and issues that customers ask as they install a modem. Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It should turnsolidBLUEonceit has connected. Try another phone jack if one is available. If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This can depend on the age of your home. Once the light is green, you're connected to the internet and you can get online! CenturyLink C4000LG DSL Router 4K Streaming SEALED in white Box Open Box. That's okay. 5 out of 5 stars. Century link C4000LG Bad Firmware issues. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. Let me know if this helps. CenturyLink Greenwave C4000LG DSL Modem - White. For more information, please see our For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Internet Strength: 90%. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. Overall Performance: 85%. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. Local time: 03:30 AM. Your line should be activated no later than 7 p.m. on your start date. Log in to your modem's user interface and navigate to the Wireless Settings menu. 5. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. All Rights Reserved. These are essential to make sure you get the best phone and internet connection. See the detailed instructions and diagrams below. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. is a good first step to fix many common problems. I have had the (dis)pleasure of working on both the C1000z and the C3000z. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Fast and strong wifi signal. Now it's time to get your modem hooked up. 2.Reposition your wireless router. . Download the latest firmware for the C4000XG. You may not have internet access though. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. Axon C4000BG modem/router for 10, 20, or 40Mbps. 11-22-2021 02:00 PM. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Cookie Notice The one you use will depend on the type of internet service you have. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . xbbd```b``] q:,`YH7T ; 8.5. Look for an email with your order confirmation details and anorder statustracking link. %PDF-1.6 % Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. Page 6 4. Donotinstall a filter between the modem and the wall jack. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. Advanced settingsgive you even more control over your modem's configuration. Works great. Enter the user name and password provided by your ISP. In-home speeds may differ based on router setup, devices and other factors. I just upgraded my internet speed to 80mbps. Try this: This can depend on a number of factors. 9.3. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Please note that a phone jack is required to set up Brightspeed internet service in your home. For the following models: I then went through the 3-step setup for this new modem, but was never able to finish step 3. This can often resolve a connection issue. Privacy Policy. This can often resolve a connection issue. It also comes with vectoring, which provides for increased performance and range. Find contact options in the Support tab of the app, or by. Then, while connected to . Just follow the QuickConnect instructions when you get to step 4. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. These lights will flash red and green while the modem is syncing. Use a DSL splitter to plug a phone and a modem into one wall jack. Approved Modems Added in December 2020.