Guests are expected to arrive to Conrad Tulum for check-in around 15:00. The waitor Rosenbert has the best advices on what to order. Top room amenities include a minibar, a flat screen TV, and a pool view. The pesto pita bread and olives given as an appetizer were my favorite food Ive had at the Conrad so far this week! Carretera Cancun Tulum 307 Tulkal Conrad Tulum Riviera . Dear mvoyacher, What an amazing review! Truly an outstanding experience and they made my husbands birthday so special! Also turndown service was uneven. The atmosphere was beautiful. The food was outstanding and the service was flawless. Every dish was good to excellent. Dear NYERLOVES2TRAVEL, Thank you for taking the time to share your amazing experience with us! We added two sides, the romaine salad and the fingerlings potatoes, these were the best part of the meal - again, bland but better prepared than the other dishes. We will be back for sure! Conrad Tulum offers Deluxe Oceanfront Queen Room, Presidential One-Bedroom Oceanfront King Suite and King Room to choose from. a lack of professionalism and empathy, showing little concern for our situation. Get quick answers from Maratea staff and past visitors. Undoubtedly, our outstanding service is one of our strengths and it is a pleasure for us to pampered you and your family in every detail we can. Exceptional 5 star experience and cuisine. The Tuna Tartare, which there was not much to it and all the components didn't fully blend well together. Javier the chef made the most amazing Cesar and pizza right in front of us. We had the Seafood Soup which only had 4 small pieces of seafood in it. Ourwaiter, Rosembort, was very attentive and friendly! Our sister resort, Hilton Tulum Riviera Maya All-Inclusive Resort, invites you to explore the extraordinary. We left full and happy. Hector took care of us- he was incredible!! Truly an outstanding experience and they made my husbands birthday so special! Let me preface this review by saying the service is outstanding, we had the nicest experience with our waiter and the staff as a whole. The 5-star Conrad Tulum is located within 2.5 km away from Chan Chemuyil. We recommend booking a free cancellation option in case your travel plans need to change. See more questions & answers about this hotel from the Tripadvisor community. It's unacceptable to receive such poor service in a luxury hotel, especially considering the high price of the stay. Here, youll appreciate a deep sense of clarity and presence as you enjoy offerings designed to support your comfort and wellbeing. Unless otherwise stated, quoted rates are per room, per night, based on single/double occupancy and do not include taxes, gratuities, incidental charges and resort fees (if applicable). We had a fantastic experience and great food! Guests are welcome to the coffee bar to relax with a drink. The asparagus and short rib both got well reviewed by everyone. As you experienced, this is the perfect place for relaxation where guests like you deserve to be pampered in every detail. Unless otherwise noted, all offer components are non-transferrable or redeemable for cash, expire at check-out and may not be used or applied on future stays We reserve the right to cancel a reservation without notice if we become aware of or are notified of any fraudulent or illegal activity associated with the payment for this reservation. There's a spa center, evening entertainment and room . This offer expires at check-out and may not be used or applied on future stays. Once we were on our way everything went smoothly. They had plenty of different activities to do and they went to the pool every day and to the beach a couple of times they were there. You can check in for a short time or the basically all day (just need to make sure you feed your child!) Graciliano made great food and wine recommendations and his service level was top notch. Daily Breakfast is included at Arbolea Restaurant from 7 am to 11 am. Book Tulum Summer Vibes and explore the extraordinary. Conrad Tulum Riviera Maya: Bliss by The Sea - See 379 traveler reviews, 874 candid photos, and great deals for Conrad Tulum Riviera Maya at Tripadvisor. Also reallyappreciated the unexpected treats. Hilton Honors membership, including earning of Points and redemption of Points, are subject to Hilton Honors Terms and Conditions, available at HiltonHonors.com/term. Offer is subject to change without notice. Everything from guacamole to ceviche, rib eye tlayudas or shrimp and skirt steak tacos. Highly recommend!More, Rosemberth took a good care of us, i trully recommend, the octopus pasta was amazing, the oysters and clams was a great choice for starter, the waiter recommended us! And once they forgot to leave bath mats. A couple of evenings we ordered from the All Day Menu to the room and the choice was fantastic. Undoubtedly, our outstanding service is one of our strengths and it is a pleasure for us to pampered you and your family in every detail we can. The accommodation features a wellness area to add to a perfect stay. Hopefully Maria will be a supervisor by the time you meet her. If you continue to use this site, we will assume that you are happy with it. . Once we were on our way everything went smoothly. Experience the #1 Best Resort in Mexico with our special package, A sanctuary of wonder on the coast of Riviera Maya, Voted #1 Best Resort in Mexico by Cond Nast Traveler. hector is a delight and made it a wonderful evening. We stay at a lot of hotels, and this bed was by far the most comfortable. At Conrad Tulum Riviera Maya you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. From chilaquiles to tamales with add ons like nopales, chorizo and more. Top 10 things to do in Cancun during spring break. From southern Spain to North Africa, Greece to Turkey, Maratea pays tribute to the traditions of Mediterranean cuisine with a menu of small and medium plates paired with an innovative and exploratory cocktail list. Tripadvisor performs checks on reviews. Once we were on our way everything went smoothly. Truly an outstanding experience and they made my husbands birthday so special! Kids Club was given a big by the kiddos (aged 9 and 4). Conrad Tulum Riviera Maya Resort address: We use cookies to ensure that we give you the best experience on our website. I love the architecture, landscaping & layout. The hotel itself is new and beautifully designed down to the intricate details. Offer is subject to change without notice. For specific inquiries, we recommend calling ahead to confirm. We will definitely be coming back. Dare your palate or seek comfort in fresh classics in 11 dining venues, showcasing a global array of flavors. For more specific information, contact the hotel staff. The appetizer menu features meze such as date-stuffed grape leaves (260 pesos, or $13) as well as a handful of crudos and salads. This 5-star hotel is about 35 minutes' drive from Aeropuerto de Playa del Carmen airport, which is 45 km away. Exceptional 5 star experience and cuisine. Beautiful, Relaxing, Attentive! Website +52 984 195 1050. Stay at Conrad Tulum Riviera Maya and enjoy all the flavors of Tulum with our meal plan. Yesenia was so pleasant to talk to. Situated on a private bay on the Caribbean sea, the hotel has 349 rooms ringing the property. Mornings wouldn't be complete without standard western breakfast classics like bacon, eggs, overnight oats and sensational french toast cooked to order. Review collected in partnership with Conrad Hotels & Resorts. Yes, it offers reduced mobility rooms and facilities for disabled guests. Early departures will forfeit complimentary night(s) and rate discount not earned on nights consumed. We would definitely come here again - everything was so easy from the moment we arrived. Let me preface this review by saying the service is outstanding, we had the nicest experience with our waiter and the staff as a whole. The atmosphere was beautiful. A bastion of easy elegance, The Conrad Tulum Riviera Maya is the newest hotel from Hiltons luxury brand with all the chic bells and whistles. They were very sweet to bring out a dessert to celebrate my birthday, but it tasted like a grocery store cake, again no flavor. The asparagus and short rib both got well reviewed by everyone. hector is a delight and made it a wonderful evening. The staff speaks multiple languages, including English and Spanish. They got us the same lady for both nights and she was lovely. Please refer to your reservation confirmation to verify your cancellation policy. From the fresh baked focaccia and pita with a thick, tangy yogurt/ricotta spread to the melt in your mouth carpaccio, and wonderful fresh raviolis everything was a treat for the senses. A dreamy beach wedding venue from Conrad Tulum. Located eight miles north of . Yum! The downfall of this restaurant for me is that it's located right beside a restaurant that is exceptional and is setting an incredibly high standard that I don't think the chefs of Maratha are ready to meet.More. Featuring 349 rooms with views of the sea, this resort is set within a short ride from the underground Aktun Chen Cave. The waitor Rosenbert has the best advices on what to order. Our three chiringuitos Crudo, Carbon and Lea serve a constantly revolving menu of pool-friendly delights in the open air. Courtesy of Conrad Tulum Riviera Maya. The property credit varies at participating hotels and resorts from $150 $1000 resort credit per stay. Dear Brendan A, We are happy to hear about your visit with us! It is always our main purpose to offer you an exceptional and personalized service during that vacation we know you deserved We hope to see you soon! Turndown service was nice as well. The asparagus and short rib both got well reviewed by everyone.More. They were very sweet to bring out a dessert to celebrate my birthday, but it tasted like a grocery store cake, again no flavor. At Conrad Spa Tulum, each experience is more than a spa treatment: it's a step on a journey to complete wellbeing, inspired by ancient rituals and local elements. The selection of grilled fish and meats is outstanding from lamb to striped bass, head-on shrimp and beyond. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Excellent vibe/music combined with great food and service? Whats not to like! Experience the magic of Tulum with views of the ocean from every room and suite, approximately a 2-hour drive from Cancun International Airport. Best regards, Francisco Corbin General Manager, This property is stunning. Some. She absolutely deserves a promotion. Dear KelechiG, We're delighted to read your fantastic experience to detail at Conrad Tulum Riviera Maya! Connect, create, and make the most of your time in Tulum with once-in-a-lifetime experiences. Note: your question will be posted publicly on the Questions & Answers page. We ordered many different items on the menu, so we could share as a group. AMAZING SERVICE, INCREDIBLE FOOD. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Conrad Tulum Riviera Maya, Tulum 77774 Mexico +52 984 195 1050 Website Menu. Spa credit cannot be applied towards purchase of spa products. Note: your question will be posted publicly on the Questions & Answers page. ten beds! We loved the experience and cant wait to come back! Tulum city center, underwater caves, amusement parks, and more are all within 30 minutes. Highly recommend! Absolutely amazing!!! If your plans change, you can cancel free of charge until free cancellation expires. Let me preface this review by saying the service is outstanding, we had the nicest experience with our waiter and the staff as a whole. It will be our privilege to have the opportunity to welcome you again! What food & drink options are available at Conrad Tulum Riviera Maya? Plan your next resort escape today. . They had really great kids options - grilled fish went down well every time! Join our community to receive the latest deals, exclusive discounts & travel inspiration! Please enter alternative dates. Recommend! Visiting from off property we had a bit of a process getting through security. Top 10 things to do in Cancun during spring break. What a fantastic experience it was. The atmosphere was beautiful. Which popular attractions are close to Conrad Tulum Riviera Maya? Yum! Conrad Tulum Riviera Maya ligt in Tulum, op 200 meter van het strand Chemuyil, en biedt accommodatie met gratis fietsen, gratis privparkeergelegenheid, een buitenzwembad en een fitnesscentrum. Package excludes Tasting menus and Room Service. The housekeeping issues emerged mid-week after a busy weekend, which I thought was weird. Our waiter Hector was on top of service the whole time. The asparagus and short rib both got well reviewed by everyone.More. Love it. Thank you Serena for your hospitality! Best regards, Francisco Corbin General Manager. What made it special was the fun, caring staff Shamara, Ruth, Fernanda and a huge shout-out to Sehem ("Sam") who my daughter bonded with right away. Our first experience was beyond amazing. Every dish was good to excellent. This hotel is 1.5 miles to Cenote. Conrad Tulum Riviera Maya is placed in a beach area of Tulum, 4.7 km to Aktun Chen Cenote and in 10 minutes' ride from ATV's Xtreme. Best regards, Francisco Corbin General Manager, Our experience at Conrad Hotel in Tulum was incredibly disappointing, particularly regarding their handling of a water outage during our stay. We know you entrust us with your vacations, so know we will always create new ways to exceed your expectations in every visit. Frequently Asked Questions about Maratea. Finish with shockingly good mango sticky rice to finish the evening on a sweet note. Service was excellent by Graciliano & Abraham. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Offer is subject to change without notice. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. Guests are greeted with towering wooden doors, hand carved by local artisans and reflecting Mayan architecture nestled comfortably around the who property. Breakfast favorites from around the world, with something for everyone. Everything from the welcoming appetizer to the desert was simply the best. Thanks for allowing us to be a part of your amazing experience at Conrad Tulum Riviera Maya. Gustavo is el mejor. Out of this world food and service! So delicious! Though traditional Mexican flavors are the focus of many of Tulum's menus, . Keep up the amazing work! This offer is not applicable to existing reservations or group bookings, and may not be combined with other select promotions, discounts or offers. Despite making multiple calls to the front desk, we were assured that we would receive a call back, but this never happened. Every dish was good to excellent. My husband, two kids (ages 8, 5) just got back from 5 nights at the luxurious (yet non pretentious) Conrad Tulum. A hand-woven macrame installation graces the lobby, a nod to the Yucatan weaving tradition, with roughly 7,058 separate strings. The only down side was the beach being covered in seaweed. The accommodation offers room service, a . Which languages are spoken by the staff at Conrad Tulum Riviera Maya? #1 BEST RESORT PACKAGE Contact accommodation for availability. Service was excellent by Graciliano & Abraham. We will definitely be coming back. Le restaurant du complexe sert une cuisine amricaine, grecque et mexicaine. For our entrees we had the rack of lamb, which was lacking flavor - and the short rib, which was cooked well but again very bland. The cocktail list is expertly curated by an onsite mixologist for that perfect sip to round out the meal. Autor was our favorite but they were all very good. Any currency conversions displayed on advertising are for comparison only. They were very sweet to bring out a dessert to celebrate my birthday, but it tasted like a grocery store cake, again no flavor. With dietary requirements of both vegan and gluten free we were delighted to see a dedicated section to each. Whether you seek quick fuel for a day of exploring or a light bite for the ride to the airport, youll find something to enjoy among Cafetals selection of snacks, handmade pastries, organic juices and bold coffees. HAVE THE RAVIOLI. Kids club runs from 10-5 daily for kids 4 and up and was a highlight for my kiddos!! The atmosphere was beautiful. The absolute highlight had to be the breakfast and in particular Rodrigo and Mauricio who were the best thing about the mornings. Dear Karenliedl27, We're so glad to have been able to provide you with a great experience during your stay with us! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Attention to detail service and super friendly. The best part of any vacation all comes down to the food and drink. Property credit will be applied to the folio at checkout for specific incidental spend and cannot be applied to room rate, resort fees, corresponding taxes, gratuity. We were so hungry and left satisfecha. From spa bookings to an elevated dining experience, the choice is yours.