I like feeling like Im helping people all from the comfort of home. 10 Things I Wish I Knew Before Becoming A Liveops Agent Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Public Relations e-mail (press@liveops.com) Locations. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Earning potential. Or, if, No college? Login Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Health, Dental & Vision. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Virtual Healthcare Call Center Services - Liveops Different programs have different pay structures. Username or Email Password. Still have questions? 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Were all looking at the same data one version of truth consolidated in a single repository. Copyright 2023 Liveops, Inc. All rights reserved. Login. First, check out our frequently asked questions about the agent experience and application process. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . If you have not created a ticket yet then you would need to register or create a new ticket to begin. The modern contact center. Virtual. Flexible. Efficient. - Liveops Independent Contractor Management - Openforce We understand the complex nature of managing independent contractors. Please enable it to improve your browsing experience. But, the site does not guarantee that youll take calls during those hours. Client opportunities may have additional requirements, including expanded client-specific certification. Liveops exists to improve people's lives, and . View our background requirements here. Take our quick quiz and well recommend our top client matches for you. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Single Sign On. Sign an Independent Contractor Agreement. Want to become an Independent Liveops Agent. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. process. Help patients get the most out of treatment plans. Remember me. Secure your consumer and SaaS apps, while creating optimized digital experiences. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Customers sometimes need to speak with a live agent. Click herefor technical info. Rather, you are self-employed meaning you work for yourself, or your business. Enjoy the freedom of being your own boss. OR Look in your activation email. IT Support You are using an unsupported browser. Your customers deserve the best at every touchpoint. HSA and PPO Options National and Local Networks Retirement. You can also manage cookies in your browser settings. Want to give someone something unique this holiday season? But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Discipline and setting expectations of yourself are key to working from home. That syncs to Okta and then that person cannot access any applications. Remember me. We didnt just evolve the remote contact center model, we revolutionized it. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. . Contact Us | Liveops LiveOps Review | How it Works & What To Expect - SideHusl Check the Eligibility requirements and make sure were currently accepting applications in your state. Have additional questions about applying? Learn more Tax Support Provide support to users of top tax software providers. All rights reserved. Well learn about your business and help guide the best solutions based on your needs. Forgot password? With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Pay, Vacation time, You get to work from home. Read more. Its a huge, huge advantage for us, says Myers. By Veronicas pandemic story is unfortunately all too common. Contact - Liveops Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. GM Regional Customer Care Operations, major utility. Get started on your new home business Flexibility. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. You can also manage cookies in your browser settings. Then, this is the place where you can find some sources which provide detailed information. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Remote work is undeniably popular and LiveOps offers that. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. It was as simple as they said, adds Myers. Be the customer care voice of top brands, providing best-in-class service. Creatively solving problems. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Best of Antivirus Software. To find out more, read our Privacy Policy and Cookie Policy. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Okta goes so much further than other providers, Huckabay says. Submit ticket. Find ready-to-work contractors where and when you need them. Why Liveops - Virtual Call Center Solutions Liveops employees can directly contribute to the success of students journeys through college into . This is critical, says Huckabay. Sign an Independent Contractor Agreement. Its a good company depending on the project you are on. Not everyone will be as precious with your business as you are. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Want to become a Liveops agent? The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Login. Submit an application for an available virtual contact center opportunity. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Intelligent Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Login to know the status of the ticket. 2 Ways to Quickly Find Your Company's Okta Sign In Page Learn about Liveops Enterprise Solutions Click Here . As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Mobile first. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Submit an application for an available virtual contact center opportunity. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Forgot password? Since you are self-employed, you are in control of your profits and losses. Copyright 2023 Liveops, Inc. All rights reserved. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Forgot Password - LiveOps Inc. IT Support If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. We'd have had to build out a lot of infrastructure. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Attack Protection. Organizations. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. The world class support of Liveops and unparalleled access to world-renowned clients. The cons are being able to work in your own home. Earning potential. Login - LiveOps Inc. Browse case studies, customer service tips and other helpful resources for enterprises. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Liveops offers work from home in customer service and sales. One where youre provided with free warm leads? You may also want to check out FlexJobs, which is a broad-based job site for remote positions. We've been partnering with Liveops since 2010 for all our inbound needs. Sign in. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Passwordless. Are you an employee? Suite 390. The integrations looked complex. Hello, Liveops. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Virtual Call Center Services - Resources - Page 2 of 24 - Liveops Apply to Liveops (Fountain) With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Okta I trust them and look forward to more cooperation and partnership in the future. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience.