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If Your Booking is cancelled or postponed by the organiser, You should contact Our standard Customer Service team directly via our Help Centre; see Your Booking confirmation or our website Help Centre for contact details. , Sydney NSW 2000 Save Contact. If you can't find the answers you are looking for, fill out a form and our support team will happily look into your request. Check our Frequently Asked Questions below. We won't use your number for marketing purposes. Ticketek Pty Ltd (ABN 92 010 129 110). Tickets can be collected from a Pre-Paid Collection outlet any day leading up to the event. Instead of having your ticket delivered to you through postal, you will receive an email containing a PDF attachment of your ticket. Namaste!! The Ticketek Call Centre is open from 9am 9pm, Monday to Friday with reduced hours on weekends and policy holidays. It is recommended that you allow all cookies. No, you are not required to print a hard copy of your ticket. Ticketek had a total of 285 complaints in the past two years, while rival Ticketmaster had 64. An operator who uses sophisticated technology to harvest tickets from the official ticketing agents the minute tickets go on-sale. Went in person to the Adel Entertainment Ctr and got sorted with the best tickets in 2 minutes flat. Ticketek Australia; Contact Contact-How do I contact Ticketek? Ticketing options [ edit] How do I contact Ticketek? For more information visit ourFrequently Asked Questions page. Only agencies listed as Pre-Paid Collection Outlet are able to print pre-purchased event tickets bought online or by phone. Dont be caught. Credit card holders can authorise a Third Party Collect which can be done at the Venue Box Office on the event night only. Scalpers rob tickets from real fans denying them the chance to purchase at face value, then resell them at inflated prices several times over the face value on these unauthorised resale sites. The largest attendance recorded for a single-day event at the MCG was the Billy Graham Crusade, hosted by the prominent evangelical preacher, which attracted 130,000 people in 1959. 123. The credit card holder must provide the person collections the tickets with; Ticketek the only authorised ticket seller for entertainment events held at Aware SuperTheatre(formerly First State Super Theatre) and Darling Harbour Theatre. A photocopy of the transaction history or copy of the receipt will not be accepted. We encourage you to avoid bringing any large items (Large bags, backpacks, prams) as they will not be permitted into the theatre. Follow the steps as prompted to share. This is an all ages show. Hey MAMA. Their customer service to follow up and right the problems is poor. Ticketmaster Blogger If you have an issue with tickets purchased through an unofficial agency please return to the point of purchase. Concert goer Angelica James said the Ticketek app failed to load the barcode of the tickets used to scan fans through the gates. EzyTicket is a print-at-home ticket option. $175 Negotiable. Softix is an entertainment software company that is integrated into Ticketek operations. Should it be that you need a replacement ticket due to loss or damage, contact Ticketek via email with the relevant details. For all enquires or issues regarding web bookings call Ticketek call centre on 132 849 or send enquiry or assistance contact Ticketek here. Learn More White Pages Connect Capturing Connections Everyone is better when they're connected View Here ICC Sydney is not a Ticketek Agency. Buy official The Royal Family tickets for Sydney Coliseum Theatre, West HQ. Find tickets. Ticketek apologises after barcode entry fails record-breaking Ed Sheeran concert. If your tickets were not purchased through the official seller Ticketek, staff will not have any record of your purchase or account. How do I contact Ticketek? Tickets for Sport, Concerts, Theatre, Arts, Family Events, Comedy, Festivals | Ticketek Australia Wu-Tang Clan & Nas NY State of Mind Tour NRL Telstra Premiership 2023 Season GABS Craft Beer Festival Palm Tree Music Festival Ft. TISTO, KYGO, LOST FREQUENCIES & More Ampol State of Origin 19 Crimes x Snoop Cali Rose ISUZU UTE A-League 2022/23 Season chevron_left, Availability of accessible seating may vary. As a primary point of contact, the Information and Ticketek Officer must always present a friendly, professional and courteous face for PCEC. Sydney, NSW: Sun 14 May 2023 Rod Laver Arena, Melbourne, VIC . Secondly, ticketek doesn't provide the seats, that is the venues responsibility. Copyright 2022 ICC Sydney all rights reserved. Cloakroom Ticketek. Ticketek on Friday apologised to fans, many of whom were forced to queue outside the ticket giants MCG office to get their entry passes printed before the record-breaking Ed Sheeran concert on Thursday. 1800RESPECT: 1800 737 732. www.1800respect.org.au. Sydney. Booking procedures, policies and information related to accessible bookings is available within our help pagehere. Ticketek Ticketek Call 13 2849 Save Contact Share via SMS Connect The simple, powerful, streamlined tool that gives you a single point of control to keep all your business details up-to-date. A person must have the appropriate form of concession to purchase a concession ticket. Ticketek app - the Ticketek app allows you to save your ticket on your mobile phon, and is currently available for iPhone and Android. Ticketek sells over 23 million tickets to more than 20,000 events each year, including concerts, sports, theatre, musicals, festivals, exhibitions, experience and family events. Our hours of operation are Monday to Sunday 9:00 AM - 5:00 PM. Our helpdesk hours are Mon-Fri 9am-5pm. Buy your tickets ONLY from an authorised seller. If you still can't find your ticket, please contact Ticketek at 13 28 49. Those attending as a family do not need to be related to each other. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. MensLine Australia: 1300 78 99 78. www.mensline.org.au. Our cloakroom is a free of charge service and located at the entry to Sydney Coliseum, Level 1 West HQ. Ticketek takes the issue of scalping seriously. Ticketek apologises to those fans who experienced a delay in entering the MCG for Ed Sheerans concert last night, the spokesperson said. Ticketekis the only authorised ticket seller for entertainment events held at ICC Sydney Theatre and Darling Harbour Theatre. Rich events in association with your Melbourne MAMA . Our Box Office is open ONLY on the events night/day usually a couple of hours prior to the start time. Confusing Fans: drivers licence, Medicare card, credit card) may be requested when purchasing or utilising a concession ticket to verify the concession entitlement. Please ensure you have the latest update of the software. Most common unauthorised resellers in Australia include: eBay, Gumtree, Viagogo, Ticketmaster Resale, The Ticket Merchant, Queen of Tickets, ticketbis etc. Have questions about your ticket for an upcoming show? I will be patient and wait to be answered as I want my refund and definitely don't want to have to navigate that awful phone system again. What is ticket scalping? James joined the line for the office, but as the start time for the concert edged closer, she tried her luck at another gate. Only the person whose name is listed under the account with the tickets can sell them. Uniting for the cause; Make World Cancer Day donations with your ticket purchase, Rod Stewart announces huge 2023 Australian Tour with very special guest Cyndi Lauper heres how to get tickets, whois: Andy White Professional WordPress Website Developer London. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. ACT Agencies; NSW Agencies; QLD Agencies; SA Agencies; TAS Agencies; VIC Agencies; See all 7 articles My Ticketek; Gift Vouchers; Contact . You can also email your Accessible Seating request to accessibletickets@ticketmaster.com.au. Ticketek's headquarters are located at 175 Liverpool St L 3, Sydney, New South Wales, 2000, . Generally they are listed in the top four searches on the internet above the official ticketing agent and more recently on fake Facebook Event Pages which redirect you to unauthorised Reseller sites. Well I waited 20 mins on the phone (much better than qantas where you wait for an hour) and they gave me a refund straight away. > How do I contact Ticketek? The guy on the desk was Brett - he was awesome. March as part of a two-match Welcome Home Series. Get your official tickets from Ticketek search close; Your session expires at: 3:50AM AEST. This website is now storing only essential cookies on your computer. Presented by: American Tony Harrison is the former WBC super welterweight world champion. Ed Sheeran performs to a sold-out crowd at the MCG on Thursday night. Can I sell tickets that are not in My Ticketek account? For your own convenience, please save the ticket into your phone prior attending the event.Please find more information about Mobile Tickets from the Ticketek help/FAQs website. HEAD OFFICE AGENCY SYDNEY COLLECTION . If you have an issue with tickets purchased through an unofficial agency please return to the point of purchase. Dont be caught. australia247 is not a booking agent, and does not charge any service fees to users of our site. Terms of Service . In fact, it is an integral part of Ticketek's mobile and website operations. Just been trying to contact ticketek via phone on 132849 from both a lane line and mobile and it always seems to be busy/engaged. Mon 19 Feb 2024 to Wed 21 Feb 2024. Privacy Policy . The Subway Socceroos will return home to Australia for the first time since their history-making feats at the Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? With over 40 years' experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network. One concert ticket for JJ Lin at Sydney 300d, the seat is shown below, originally bought from Ticketek. TICKETEK AGENCIES - NEW SOUTH WALES (NSW) . Our dedicatedhelp pageis packed with the latest event and ticket info. However I can understand what other people say about the online experience. Copyright 2022 ICC Sydney all rights reserved. These agencies do not accept telephone bookings or enquiries which must be made online or by using the national charge by phone enquiry number, 132 849. Please be aware that ICC Sydney has NO obligation to honour tickets purchased from or through unauthorised re-sellers. Different ways to Contact Ticketek. Its super easy, straightforward and hassle-free. Our hours of operation are Monday to Sunday 9:00 AM - 5:00 PM. Our customer service page also includes refunds and exchange policies, instructions for printing tickets at home and an up-to-date list of any cancelled and rescheduled events. Ticketek Marketplace - Buy and Sell Tickets Log in with your Ticketek account Email Address Forgot Password? ** Excluding student cards from institutions based outside of Australia. Due to this, Ticketek offers the highest level of customer service to handle the big influx of custom it receives. Fill out the booking form or call the Ticketek Groups team on 1300 364 001 to make your booking! We may ask you to cloak large items. Opening hours are subject to change; agencies may have reduced hours on Public Holidays. It's the fastest way to buy tickets for your next live experience, receive event alerts and access your mobile tickets to view and share with friends. By continuing with this purchase you are agreeing to this as a condition of entry. To use, visit the "Your Tickets" tab on the mobile app, tap on "Share" against the ticket you want to send. For more information on accessible facilities at Sydney Coliseum Theatre, visit our Accessibility Page. It is recommended that you allow all cookies. Ed Sheeran performs at the MCG on Thursday night.Credit:Rick Clifford. On Twitter, simply let us know which event youre booking and your query. Ticketek issues around eighteen million tickets to thousands of events per year to its customers. I would really like to talk to someone there in regards to a ticket purchase but would prefer to discuss with them on the phone rather than email. Ticketek also offers a dedicated team of call centre representatives, and operates 114 agency outlets throughout Australia. A truly digital company, ticketek.com.au is Australia's number one Entertainment Events website, with a market leading mobile platform that gives customers the ability to browse, buy and deliver tickets on their phone, through both the mobile site and iPhone app. For tour information and exclusive pre-sales sign up at www.livenation.com.au. Simply save your Mobile Ticket to your device, and turn up the brightness whenpresenting the ticket to our team members who will assist in scanning upon entry. A minor who is under the age of 18 is not permitted entry to West HQ without the accompaniment of a responsible adult/guardian of parental age. Food and Beverage is not included in any of the ticket categories, for those purchasing a Suite and would like to include Catering please contact tickets@footballaustralia.com.au. Ticketek Australia is a Retail, Entertainment, and Movies, Music and Entertainment company located in Sydney, New South Wales with $280.00 Million in revenue and 234 employees. Level 19/ 66-68 Goulburn Street, USA Business Directory. Be specific about your experience and the services that were provided. We do recommend printing as otherwise you will need to line up at the box office to have your ticket printed and may experience delays in entering as it can get quite busy on event night. Accessible Seating Booking Assistance Contact Us General Information Group Bookings Marketplace My Ticketek Ticket Delivery Refunds, Payments and Exchanges Postponed and Cancelled Events For live events in Darling Harbour Theatre and First State Super Theatre, there are a number of ways to book accessible tickets through Ticketek: Book online through the Ticketek website. Transaction between Ticketek and my family Order number: 170707,43891 Event: WWE Live - Thursday 14th September 7.30pm . The simple, powerful, streamlined tool that gives you a single point of control to keep all your business details up-to-date. Version 5.22 B82 R0 The pre-game entertainment at that game was led by the late Olivia . After showing the world what Australia is capable of, the time has finally come to . In the unlikely event of a cancelled show, your ticket purchase will be automatically refunded to you with minimal fuss. Get your official tickets from Ticketek search close; Your session expires at: 12:41PM AEST . Ticketek.com.au toll free number, customer care service helpline number, corporate headquarters HQ office address, customer support number and email id is given with official web page links, social profiles, ratings and reviews. Safe, Fast and Verified Share the fun with colleagues, students, family and friends and register now with Ticketek Groups! If heading into a Ticketek agency to collect your pre-purchased tickets, click here for important information on who is permitted to collect tickets. So good service for me. You will need to print this ticket for scanning at the venue, as it is not designed to work on mobile. Please be patient with us, we will reply as quickly as we can. About Ticketek; Contact Us; Frequently Asked Questions; Gift Vouchers; Corporate and Media Inquiries; The practice of buying and reselling tickets for profit. Saturday 4 March 2023. Ticketek Australia has offices in Sydney, Melbourne, Adelaide, Brisbane, Canberra, the Gold Coast and Perth. Sheeran will perform on Friday night at the MCG for his second and final show in Melbourne. please contact Box Office on 07 3358 8600. ticketek contact number sydney. Erin Turner from consumer group Choice said businesses were obligated to give refunds within a reasonable period of time and failing to do so could be breaking consumer laws. And thats only because Ed was running a little bit late, she said. Please don't forget to print your ticket prior coming to the event. Sydney, Australia. australia247 is not responsible for content on external web sites. Ticketek Australia has offices in Sydney, Melbourne, Adelaide, Brisbane, Canberra, the Gold Coast and Perth. No, Ticketek tickets can only be listed via your My Ticketek account. The pre-game entertainment at that game was led by the late Olivia Newton John. The Box Office is located on Tumblong Place adjacent to the main entrance. Make a Group Booking . browser for this service. SMS these details to your mobile phone for free: Enter a 10 digit Australian mobile number in the format 0400 123 123, Enter an 11 digit Australian mobile number in the format 614 00 123 Ticketek Australia: 54 questions on Australia's largest opinion site ProductReview.com.au. Ticketek is in charge to deliver tickets prior the event, in case customer has not received it, he/she should call to ticketek australia contact number Melbourne 13 28 49 in order to ask for it. / April 6, 2018, Here are the best ways to contact Ticketmasters customer service team online. Fri 16 Feb 2024 to Sat 24 Feb 2024. When contacting us about lost or stolen tickets please ensure you have: Your Ticketek Patron ID, Order ID, email address & phone number; Details of the event including name, date, time, and venue. Hey MAMA. Be polite - give feedback in a constructive way. The app is available for Mac, PC, as well as for iPhone and Android phones. This is an automated system. Please be patient with us, we will reply as quickly as we can. Yes, you need to print a hard copy of your ticket at home prior coming to the event, as it is not designed to be scanned from a mobile phone or other device. TEG also includes TEG Live, TEG Analytics, TEG Insights, Qudos Bank Arena, Softix and Eventopia. The Subway Socceroos will return home to Australia for the first time since their history-making feats at the FIFA World Cup Qatar 2022, when they host Ecuador at CommBank Stadium in Sydney on Friday, 24 March as part of a two-match "Welcome Home" Series. Ticketek Agencies do not accept telephone enquiries. There were thousands of people lining up [at the Ticketek office]. Ed Sheeran performs to a sold-out crowd at the MCG on Thursday night.Credit:Rick Clifford. If youre wanting to contact us about your order, or an event youre wanting to buy tickets for, we highly recommend doing it via these online channels before picking up the phone. TicketsNow Headquarters. More about Resellers: You will need to display the ticket on your phone for scanning. Bring you the INDIE RAGAM for our Telugoons in Australia. Ed Sheeran performs at the MCG on Thursday night. We won't use your number for marketing purposes. If you would like to use your phone please select Mobile Ticket as a delivery option instead. A pre-sale is an opportunity to secure tickets prior to the public, not a preferential seating service. Selling for $175 (Purchased for $213.80). For more information, please visit Sydney Coliseum Theatre. You might need to use PDF viewer app such as Adobe Acrobat Reader to view the information on your ticket. Please note that patrons who require special needs seating must book over the phone. Ways 3: If you have failed to complaint by phone number and email, you can . More info on sharing. No, that is a Mobile Ticket. Take a screenshot - the best way is take a screenshot of your ticket, the ticket then will be available to load from your photo gallery. to then often have to go to their desk at the venue to follow up the issues. - It was a sea. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to . Sydney City, NSW 2d. There are various unauthorised resale sites that provide sales platforms for individuals to resell event tickets anonymously at inflated prices. JJ Lin concert ticket. Please note: All translations are supplied by Google. Get In Touch. All rights reserved. 15/04/2023 to 15/04/2023. As you may have experienced, resale websites are very cunning at giving the impression of being the official seller. If youre planning to catch public transport visit transportnsw.info for the latest travel advice. "We have robust customer solutions systems and procedures in place which have been developed and improved over many years and typically result in 90 per cent of our fans being automatically refunded for cancelled shows within 10 days of cancellation," a Ticketek spokesperson said. Ticketek. The phone system where you have to repeat things and listen to interminable messages is horrendous. Melbourne MAMA Musical Tour 2k23. Here, youll find answers to the most common questions, along with updates on the latest presales and tour dates. Get your official tickets from Ticketek search close; Your session expires at: 4:57PM AEST. Namaste!! If you dont allow cookies, you may not be able to use certain features of the website. Handbags up to A4 size are permitted but may be inspected as a condition of entry.